David N.
True rating is ZERO
True rating is ZERO. Will drop them asap.
The company currently offers traditional fee-for-service medical plan options with a preferred provider organization along with a high deductible health plan that can be paired with a health savings account.
GEHA (geha.com) has 152 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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David N.
True rating is ZERO. Will drop them asap.
Fred D.
We are extremely dissatisfied with GEHA Dental. We signed up for this plan thru Benefeds three yours ago. So far, we had four minor claims. Out of the four, GEHA managed to lose three claims, requiring extensive follow-up on our part. Our latest claim was submitted in October 2023 and GEHA has yet to pay or process the claim. When you write or call them to ask for the status, you never get details… just canned responses. I’ve asked for a management call-back each time, but never received a response. This will be our final year with this insurance company… worst experience ever!
Edwin O.
Worst dental insurance to have, don't matter if it is high or low option. This is an example like many others dental insurances. Their only objective is revenues, integrity is non-existent. I need a big dental work to restore and protect my already deteriorate teeth from years of grinding. But no they won't covered and I'm on the high option side. Even a plastic mouth guard they will only cover 50%. Time to search for a better dental insurance. By the way I have experienced them hanging up the phone on previous call. Today was one of those day, they did it 3 times.
X X.
The insurance company support the con artist rip off activities of providers with no recourse for members. Select GEHA if you enjoy wasting your money, time and resources. Pitiful. Unhelpful and low quality providers.
Suzanne H.
That should be ZERO stars because they aren’t much helpful to find PCP doctors. Never updated on lists of doctor. I m planning to go back to BCBS. Nothing honestly for those GEHA employees doing their jobs. Very disappointing.
Mel M.
If I could give them a negative score vs. 1 star I would.. Never and I repeat Never take their word that they will reimburse you on a claim when you have to pay an establishment up front for rental of medical equipment. I had to pay $150 out of pocket for a turning knee walker. Given the run around about missing codes and comments on how do we know you didn't get this for a family member : / How about the surgery you paid for me to have!!! Every time you call another rep says something different and they claim no notes are there from previous calls.
Fred N.
Straight trash dental Insurance!! Avoid! Too late for me unfortunately
Robin E.
Terrible! I dropped them after a year. We paid for the highest plan and they found a way to deny a claim that should have been paid ( two different dental offices agreed) . Unless your teeth are absolutely rotting they will not approve a claim. They treat Veterans poorly . Don't use them ! Switched back to BCBS dental. They always pay as expected. NOW I find they have an F with the BBB! No surprise.