Ivonne Fernández G.
Personalized Clogs, Gift For Pet Lovers
I ordered 2 pairs of faux crocs and they sent to me 2 sizes more than I ask. His sizes measurements are not accurate. Ask for refund and they just offer 15% return or 50% for new order. Off course I can’t believe they will send the correct size. I can’t recommend this company.
Response from GeeowlSep 29, 2023
Dear Ivonne, Thank you for your feedback with us. We sincerely apologize for any inconvenience you've experienced with your recent purchase. We have investigated the issue you raised regarding the sizing discrepancy. Upon our review, it appears that the clogs sent to you align with the specifications provided in your order and our size chart displayed on our website. We genuinely regret any dissatisfaction you've faced. To address your concerns, we have already sent you an email outlining the available options for resolution. Once again, we sincerely apologize for any inconvenience caused. Thank you for your patience and understanding. Hope to hear from you soon Warm regards, Rachel from Geeowl




