Gearvet - Outboxer, LLCReviews of gearvet.com

I ordered one of the marine corps jackets for my husband in his normal XL and it fit perfectly. I ordered another for myself. I usually wear a 3XL so I got a 5XL to go over my chest. I did not realize it was a men's 5XL so it was huge. I sent an email asking to exchange it. Amber responded back within 24hrs. She explained that because they come from overseas it is hard to do an exchange, but offered to send me a different size at a huge discount. I can't say enough about Gearvet and their customer service. My husband & I truly loved the jackets. Do not hesitate to order from this company. The quality of the jackets are amazing, especially for the price.

I ordered a jacket for my husband for Christmas. He’s a marine veteran and I thought he would love one of the jackets. Turns out I pick out the wrong jacket. His preference is a lot different than mine 😊. I told my husband I would try and return the jacket, was there one he liked better. Unfortunately the choices that were available were out of his taste range. So email this company in hopes of getting a refund. They were willing to do a refund but offered to replace the jacket with one my husband would like. I would love to say a very big Thank you to Lisa! She was such a nice person to deal with. This company went out of their way to accommodate my husband. My customer service experience with them far exceeded anything I have experienced thus far!! ABOVE AND BEYOND normal customer service. I give them 15 🌟 Thank you, thank you!

Oh I love my jackets I ordered two Nicely made warm and colorful Will order more products .

On my initial order i had put down Staff Sergeant as the rank for my flag purchase thinking that an E-6 in the Airforce was the same as E-6 in the Army. But to my suprise, it is not, therefore the flag arrived with the wrong rank on it, (NO MISTAKE BY THE COMPANY) The flag was beautiful, upon finding out the mistake, I contacted the Company by Email and was speaking back and forth with a very nice Lady (Lisa). She understood MY mistake and the company is sending me a new flag with the correct rank for a small packing an shipping fee. Lisa was and is a very professional REP for the company and made my experience a very calming one. I commend her professional dealing of the situation and will be ordering more product in the future. I also told a few friends about the web site an they love it and also will be buying items. Thank You LISA. Well done. Sincerly, Sgt Paradise, Retired US Army

Fellow Vets...I bought a Tshirt from Gearvet. They are the real deal. A reputable company. My Tshirt was of good quality and very satisfied with my purchase. Give them a shot. You wont be sorry.

The first hat I received was awesome. Unfortunately, I when I initially approved my request I did not see that the last name was spelled incorrectly. When I contacted customer service, acknowledged that it was my error, customer service rep Lisa informed me they would replace the hat for a small fee, which I gladly accepted the offer. Great company to do business with.

I ordered one of the marine corps jackets for my husband for Christmas. I ordered his normal size but when the jacket arrived it was too large for him. I contacted Gearvet customer service, Amber, on January 5, 2026and she immediately agreed to send a replacement jacket. I can't say enough about Gearvet and their customer service. They truly believe in putting the customer first. My husband & I truly loved the jacket and really hoped to be able to replace it. Do not hesitate to order from this company. The jacket is beautiful and the quality is amazing. Thank you for all your assistance.

We tracked our order and found that our order was delivered to North Dakota. We live in Evansville Indiana. After contact with the company it was explained to us that there was a mistake in tracking and were assured that our order was still on it’s way. Sure enough it was delivered in a matter of days and just what we wanted.