Gc2bReviews of gc2b.io

Terrible. I've had one of their binder its held up pretty good I ordered another and paid for quick shipping it was supposed to be here three days ago and it havent even gotten to ups yet. I'm angry this is unacceptable I emailed them and got no reply. Will not be ordering from them anymore

i've had a good experience with my tank binder so far. i got it in january and it's currently march and barely any issues (including zero ripping). i've only had one binder before but this was my tightest one and made my chest feel and look flat (make sure to wash often, it will get loose over time but washing it will make it tight ish again). my only suggestion would be for them to improve the part covering the side breast, that pokes out and is hard to adjust into the binder despite the binder being my accurate size. it isn't visible as long as you're not wearing tight clothing. also the shipping is awful and hopefully that will be improved in the future considering most of us trans people are broke. many of these reviews are surprisingly bad, if you aren't comfortable getting gc2b bc of its reviews i would recommend underworks (haven't tried from there but i've heard good things). dont get a binder from amazon, those are absolutely useless, barely bind, and rip easily.

DO NOT BUY ANYTHING FROM GC2B. This is the single worst business I have ever dealt with. Gc2b makes shoddy binders, has terrible communication, and will steal your money. I contacted them for sizing advice (and included measurements), received quick reply from Rohan suggesting size L. I ordered 2 as Xmas gifts for my 16yo. They were waaaay too small (kiddo is 4’11 and 120 lbs), emailed about return or exchange. It took me 2 weeks and 3 more emails to the company get a reply. Rohan first said 1 binder (limited edition colour) was final sale. I pointed out that it was he who suggested the incorrect size and that I wasn’t requesting a refund, just an exchange for an XL. He replied that he would “make a special exception” for me. I sent my binders back, emailed pic of shipping receipt, as instructed. Tracking showed them delivered Jan 24. Gc2b refunded my shipping costs right away, but nothing else. I emailed every single week that followed, multiple times. Always there was something…first Rohan had no record of my order….could I email him my order number? Then he had no record of my return, to which I responded with screenshots of the tracking showing delivered, and pix of the receipt for shipping he’d already refunded. All the replies were punctuated with loooong periods of no communication. There were no emails that it took Rohan less than a week and a half to reply to. I began trying to return or exchange the binders on Dec 26. In the second week of Mar I received a partial refund (remember, binders received by gc2b on Jan 24). And then it was a refund of $45.84. I paid $78US for 2 binders, not including shipping. Now I have no binders and only a refund for 1 of the 2 that I returned. Gc2b straight up stole from me. I really want to get my money back but after more than 2 months of dealing with this, the frustration and anger are costing me more than the money I’d possibly get refunded. So I am giving up. But I’m writing reviews sharing my experience in hopes that no one else uses this absolutely garbage business.

Really bad, shipping is expensive and the actual binders aren’t worth it. Rip really easily along the seams, even when I had measured and sized extensively. Definitely not worth it, but very few alternatives.

Ordered a binder for my son, and paid a whopping £9 for shipping. It was dispatched 2 days later via royal mail 2nd class. Why is the shipping so expensive?! Although it arrived 2 days after it was shipped, it was too small, so I requested a return label and exchange for a larger size, and sent it back the same day. I wrongly assumed the original £9 would have also covered a return label, but no. I had to pay extra for that. I received a message that the binder had been received 9 days later, and heard nothing more for a further 11 days when they emailed again saying the binder had been received. I asked if a replacement was on its way and I heard nothing for a further 7 days, when someone emailed me with store credit for the cost of the binder, and no indication of a replacement. I refuse to spend another £9 for shipping so I requested a refund instead. A further 7 days later and I received a refund. Over a month of dealing with this company and my son is still without a binder, and down £9 for second class postage!

Absolutely ridiculous customer service, no response from them after three emails in the space of 2 months, they have received and processed a return but haven’t received a replacement. Questionable social responsibility!

I ordered the wrong size, contacted the support and sent my package back via ups, im the uk so couldn’t hand it over to a courier. The company very nicely processed my exchange and sent my new size on the way, despite not having revived the old size or it being handed to a courier. The trust and customer service was amazing. I will recommend everyone I know who wants one to go here

Absolutely excellent experience. I've been buying their binders for like three years now and had no problems until the most recent order. I ordered one product on the end of September and didn't receive it for almost two months. I was prepared for long waiting time, as the country I live in usually makes difficulties about packages from abroad. But this seemed too long, even in pandemic times. So I wrote one email asking if they can check if anything is wrong. And after three days I get a notification about receiving the full refund, alongside with probably the nicest message in the world explaining that my package must have been lost in the post. Their reaction was really fast and agreeable, fully recommend.