Ez
Don’t buy
Never got my binder, my sister ordered it in may for me, was supposed to arrive in July. Never came. Don’t waste your money. My sister still hasn’t gotten a refund. Bad company.
gc2b is a trans owned and operated company committed to providing accessible, comfortable, and safe binding options designed by trans people, for trans people. We offer two styles and 12 colors. Shipping is fast and customer service is here to help!
Gc2b (gc2b.io) has 106 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Ez
Never got my binder, my sister ordered it in may for me, was supposed to arrive in July. Never came. Don’t waste your money. My sister still hasn’t gotten a refund. Bad company.
Ivy T.
My partner got one of gc2b’s binders around 2020 so it took about 3 months to arrive. The binder itself seemed to work and wasn’t too uncomfortable so I got myself one early may of 2022 with the expectation that it was going to take a few months to arrive as well. I waited patiently for about 2 months before deciding to check and make sure it was still on its way. The website the company provided for tracking orders wasn’t able to recognize my tracking number and I had to spend 20 minutes navigating their website until I found the correct link and downloaded the tracking app that they use. The app said my binder was being shipped so I left it at that and continued waiting. I check a couple weeks later and it says that the package has been lost. I send the company an email asking for help with my issue and I never ended up getting a reply back. Another month goes by without any updates on my order so I go to check the app again and it says that the binder has been delivered when it definitely wasn’t. I tried contacting the company again and they tell me that my package is insured so I should be able to get another binder sent or a refund. I follow the link and put in my tracking info only to get a message saying that, “the window for reporting an issue closed on July 6th.” Which I would’ve been able to do had the company replied to my original email asking for help finding my package. So gc2b took my money and wasted my time. I’ve received better management and customer service from sketchy meth-heads on eBay than I did with this company.
Abbey
Took TWO months (it was returned back to them at some point by mistake) for the binder to arrive and even then it was way too small to even put over my head (probably two sizes too small) even though I checked the sizing chart and everything. Only redeeming quality was that the customer assistant was nice. But even then!!! They can’t do refunds, only exchanges. I’m not waiting another two months, not worth wasting your money.
Ryan
Gc2b is the only company I’ve ever bought binders from and unfortunately I’m now looking into a different place to buy them from. As most others have said, they used to be great. My binders have lasted me for years. A few months ago I bought a new binder, and within days the threads tore. I bought a 3xl as that is the size I’ve always worn. The 3xl I have from years ago still fits and binds my chest just fine. The new 3xl binder doesn’t bind at all. My gender dysphoria is unbearable in the new binder as I don’t pass as a guy at all in it due to me having a large chest size. I just hope I can find a company that works before the binder I have gives out. I’ve relied on them for years and I really hope their products improve again.
Preston
gc2b was the first place i ever bought a binder from (roughly 2016), so admittedly i have a soft spot for them. they were the only place that had swim-proof binders, the only place that had a binder in plus sizes (at the time, idk about now), and they did a fantastic job at binding my chest - you know, the thing it was meant to do. it's such a shame to see an lgbt-owned company release such garbage, especially when they used to deliver such high-quality products. my first binder lasted me until the end of high school (2019), and now i'm hearing stories about peoples' binders ripping only weeks or even days after purchase. i even saw a tiktok of someone showing off a stain that looked like blood on their newly purchased gc2b binder. ripped seams also seem to be common, as well as incorrect sizing. i was looking into buying from gc2b again until i saw the reviews and other people showing off the poor quality of their items. suffice to say i won't be buying from them after all. for those who are looking to buy a binder: try underworks, shapeshifters, or look into other shops on your own. just probably don't shop gc2b. they need to get their act together, and their customer base is gonna keep dwindling until they do.
Tear
Terrible customer service. I have bought two binders before and they were both size L and fit perfectly. Bought a new one and it was also supposed to be size L but it was more like a S or XS. Tried contacting them three weeks ago about returning/changing to a different size and never got a reply. Also it's really expensive to buy one if you live in the EU. (My binder was over 60€ after customs.)
Jess
They're okay. The size I got is a little too small and it was definitely a pain dealing with customer service. I can't say whether it's a good binder or not bc this is the first and only one I've ever had. The tightness doesn't really bother me now that I've worn it enough and it's p sturdy. The fabric is okay it's a little bit uncomfortable but not too bad ig. The only thing that really annoys me about it is that like in the photos it's supposed to be smooth on ur chest all the way to the edge of the fabric but mine sticks out bc the edge of the fabric is kinda hard. It's annoying bc I can see the line under my shirts. I ordered 1 back in 2021 during the beginning of the year and they said it would take 6-8 weeks to arrive bc of covid and the holidays which I respected but during the time I was waiting for the package the tracking info just kept saying it was still at the wearhouse for like 3 months straight. During the 6-8 week mark I emailed them 3 times about it and they kept saying they didn't know what happened and that I should go to my post office to check and that they'll send me a second one but if I get the two packages I need to send one back. They never offered to pay for the shipping to send it back. Neither package came by the 9 week mark and th tracking info still said it was in the wearhouse so I told them I'm gonna call my bank for my money back and report them to the BBB and a couple days later they sent both packages by the 10th week. I was trying hard to be understanding but judging by the rest of the reviews on here I'm not so sure I should try to be anymore. If you can I'd suggest buying somewhere else. They simply aren't worth the time nor money...
Tina
I recommend not buying anything from Gc2b terrible company, they lye to your bank so than your bank doesn't refund your money for a lost/missing item and the company itself won't refund you they just want to replace your item terrible customer service