Global ReservationsReviews of gblreservations.com

We recently used Global Reservations to help plan a couples trip to Tulum, and the experience was seamless from start to finish. One of the highlights was the stunning Airbnb they helped us secure—it was exactly what we were looking for. The customer service throughout the process was exceptional: responsive, professional, and always one step ahead. Highly recommend for anyone planning a group getaway!

If I could give them 10 stars, I would. The concierge service was truly exceptional—easily one of the most impressive parts of my entire stay. From start to finish, they demonstrated an unmatched attention to detail and a genuine commitment to making sure everything ran smoothly. Whenever something in our schedule didn’t go according to plan, they were quick to step in, offer thoughtful alternatives, and adjust without missing a beat. Their deep knowledge of the area made all the difference. Every recommendation, whether it was a restaurant, beach club, driver, or experience, was perfectly aligned with what I didn’t even know I needed. For example, I told them I wanted a spa day on my birthday, and I wanted to do 2 hours at Vesica. The concierge paused and said plainly “Teresa. The place is so beautiful, you’re going to want more than that.” And he was ABSOLUTELY right. They took time to understand my vision and somehow elevated it at every turn, curating an experience that felt completely personalized and luxurious. What stood out most was their flexibility, patience, and professionalism throughout. I never felt like just another guest—they treated my trip like it mattered. Thanks to them, every moment exceeded my expectations.

We stayed at Barney’s in Tulum with a group of 24 people. They worked hand in hand step by step with us building a perfect itinerary for our very large group to enjoy private chefs, amazing dinners, great nights out and so much more… They were prompt in their replies and very professional. It’s not easy with this many people and when we made some adjustments along the way they were happy to help make it work for us. I highly recommend using them and I will definitely use them for all our future travel needs. Great people Great company Great experience

I went to tulum with global reservations and it was amazing! I was apprehensive at first and felt like we could plan our own trip but after going with them, I wouldn’t have been able to plan the trip they planned for us. Their communication was great, they answered all of our questions and were always very helpful. They have a really good knowledge of the place and sent us to really good beach clubs in the area. We are planning on going to Ibiza next year and will definetly be choosing them to plan our trip again!

We recently used Global Reservations for a bachelorette trip and they went above and beyond for us. The house itself was gorgeous and welcoming. They left sweet bridesmaid bags for each girl as a present. They helped us coordinate transportation and all of the drivers were on time, helpful and kind. They also helped us with excursions. They checked in with us each day and made sure our needs were met. Absolutely recommend staying with them!

I had the pleasure of using the concierge service in Tulum during my recent visit, and I can confidently say it made my trip unforgettable. From the moment I reached out for assistance, the concierge team was prompt, professional, and incredibly accommodating. They helped me organize everything from transportation and dinner reservations to booking private tours. Their local knowledge was invaluable — they recommended the best hidden gems, whether it was a quiet beach for sunset or a vibrant beach club that I wouldn’t have found on my own. What stood out most was how personalized the service was. They took the time to understand my preferences and tailored every recommendation to my style. The attention to detail was exceptional, and it felt like they genuinely cared about making my vacation special. I highly recommend this concierge service to anyone visiting Tulum! Whether you’re looking for adventure or relaxation, they’ll ensure you experience the best of this beautiful destination without any of the stress. I’ll definitely be reaching out again on my next trip.

The most amazing concierge we’ve ever experienced!! We will forever remember our trip to Tulum!!! From the beautiful cenotes, beaches, reservations, all the recommendations for the ultimate trip. Every single thing we were interested in, they exceeded all our expectations, we felt like we were a local to tulum because of your team. We will always use their services anytime we go to tulum, because we will know we are in good hands with the team. If you want the ultimate experience, this team is it! 💗