gauchorestaurants.comReviews of gauchorestaurants.com

I've never been to a steakhouse as poor as this. Starters were burnt and they blamed us for going to the loo. Meaning they had to reheat it twice. One of our steaks were 25% fat. This is very overpriced, but they did slice our bil in half.

We drove an hour to the restaurant for my partners birthday. Both our steaks came dead cold. They did re heat the steaks (which one arrived still cold and the other too cooked) but by then our sides were cold. They then brought new sides but by then the steaks were cold again. We didn’t want to complain anymore as all the staff are lovely and helpful so just tried to accept it but our meal and evening was pretty much ruined. Beautiful venue, very nice staff but the quality of food is genuinely the worst we’ve ever had. Considering how expensive it is and the fact they saw we left half the entire meal on our plate I don’t think they should of charged us to be honest. We feel robbed and very upset.

Terrible experience in their RIchmond restaurant. In a half empty restaurant they sat us by the toilet entrance. I asked to be moved for the obvious reasons and they serves said no. I said this was nit acceptable and he said then go somewhere else which we did. That's it, that was our experience.