Blake
They sent me a hat with a logo that was…
They sent me a hat with a logo that was too big and wouldnt replace it
Response from GatorhatsSep 10, 2026
Thank you for taking the time to share your feedback. The embroidery size was shown with specific measurements in the proof we sent before production, and we proceeded based on the proof that was approved. We did not receive a request to make the logo smaller before the order was completed. Because the item was made according to the approved proof, we’re unfortunately unable to offer a free replacement for the logo size. We’re sorry the final size wasn’t what you expected, and we appreciate your understanding.


