Sarah H.
Wrong item sent and no response to my…
Wrong item sent and no response to my messages. I have edited my rating and review as Gatineau got back to me and sent me the correct item.
Response from GatineauAug 7, 2026
Hi Sarah, Thank you for updating your review. We're pleased we were able to resolve the issue and get the correct item to you. We apologise again for the initial mistake and appreciate your patience while we put things right. Your feedback helps us continue to improve both our service and our processes. Thank you for giving us the opportunity to make things right. Kind regards, The Gatineau Team