GM
Gather is an exceptional company
Let me preface by saying that almost all of the previous reviews were unjustified and demonstrated a lack of awareness on how pricing and bookings work. This is the same as every single rental company. We have rented homes for many years (from a week to a month at a time) and have never had anything but wonderful experiences. On to our rental this summer (2026) on O'ahu. The home was immaculate, had every amenity, and the pool, water views, flora, everything was wonderful. The Gather team was incredibly responsive when we needed something (nothing significant), and we knew exactly what the cost would be (confirmed in the contract), and all details. For those complaining, anything that takes place with your flights, illness, lack of awareness, is on you (travel insurance should be obtained). We read everything thoroughly and understand that most problems are out of the control and not the responsibility of the rental agency/property management. We are experienced vacation renters and are very well-versed in what is and is not within an agency's control and what is the responsibility of the renter to review and understand. Gather Vacations is an incredibly responsive and accommodating company. We highly recommend them.