sandra L.
Read the fine print...ridiculous
I considered using these movers, emailed back and forth, got a quote. The deal breaker was the hidden clause in the fine print that says they can charge you any extra amount they see fit for items over 200 lbs. Well, 200 lbs is not much for a piece of furniture; the average 3 seat sofa is around 200 lbs. So now I have to haggle with them over every piece of furniture they claim to be over 200# when I don't have a scale I can weigh it with? That sound like fun, as they are holding my furniture hostage waiting for me to pay cash to unload it. The girl in the office said "just send me a picture." That is so asinine. How can she tell from a picture whether it is solid wood or pressed wood (you can't); sling frame or high quality wood frame, 190lbs. or 210 lbs? You can't. I could see if they had an upcharge for a piano, or a huge china cabinet that won't come apart, but that's not what the contract says. Over 10 companies responded to my request for a quote, and these are the ONLY guys that have this fine print. So glad I spotted this red flag and then read these horrible reviews. Not worth getting a quote a few bucks less, and then dealing with people like this.