Beware, took our (2) 1969 Mach1's to Milwaukee, actual location is Kenosha. Was told that buyers would pay the premium, no cost to me after we paid $300 each car. After I saw our cars on line was floored by the asking price. Informed they mark up the Net to Owner (NTO) price 30%. Example if your NTO is $50,000 they price the car at $65,000. This is corporate policy, no local control. Our case we were trying to get most out of the cars. Cars were there 90 days without a nibble, picked them up. Elected not to renew for another 90 days. After 30% was added onto the NTO they could have been there 20 years and never sold.
JR
jim R.
gateway wants to discuss my…
gateway wants to discuss my dissatisfaction. why? its been sitting mths now and 4k later. they cannot help with time lost and money spent. I believe nothing can be done to help with my problem as I already paid mechanics to fix the engine, oil leak problems. I bought the car because it was advertised as having a 400 cu engine. In a phone conversation I asked them to confirm the motor size. The lady said yes, it IS a 400. well when the mechanic took out the engine he showed me the 350 marking! They said it was in fine condition. How could they not see the big oil puddle under the car. I believe any company worth their salt would call instead of sending a text.They have my phone number
Response from Chesterfield Valley InvestorsAug 12, 2019
Jim, I am sorry to hear that you were dissatisfied with your Gateway Classic Cars experience. As part of our ongoing efforts to improve our communication with our customers, we have set up the email address [email protected] specifically for addressing issues that may require more detail and discussion than a single review posting. Thank you.
LB
lee B.
i recently bought a car advertised as a…
i recently bought a car advertised as a 67 GTO from the Kansas City showroom. It has proven to be the worst car buying experience i have ever had in my life. the car did not have a pontiac GTO or even a legal vin # for kansas according to Kansas DMV. when i told them they could not prove that car was an actual GTO ,they swore they could get the court documents from when the title was changed after an off frame "restoration" (i found out later that was a salvage title, and i didnt find that out from Gateway either,) when they swore they could get the docunents to prove it was a GTO i bought the car ,which was stupid on my part,but he had me convinced that he could the documentation. seven and a half weeks after cashing my cashiers check i recieved the title weth out any documents to prove a GTO. there was , however 6 pages of hand written notes by the previous owner in which he clearly stated that he could not prove it was really a GTO. gateway has blocked my calls and e mails so i cant even talkto anybody. i have to tell you about nthe night they delivered the car 5 weeks after they cashed the check, the transport driver called me and said he would be in town at 1:00 am and i agreed to meet him aand he was there right on time. he said we'd have to push the car off because it wouldnt start. so we pushed it off the trailer and i noticed a garbage bag taqped over the pass, window that would not roll up. so i started to find my starter problem. the first thing i found was no interrior lights so i turned on the head lights there was one burned out but the rest came on , no dash lites, in back no tail lites, no licence plate light, i finally got it started, no radio lite nothing,the speaker switch froze as well as the power ant. so i drove it around the building and back next to my car and ndrove right on by, no brakes ,none so there sat my $30,000 car and i couldn't even drive it home,
Response from Chesterfield Valley InvestorsJul 22, 2019
We are sorry to hear that you were dissatisfied with your recent Gateway Classic Cars experience. We strive to provide nothing but the best customer service and quality classic cars. Please contact us at [email protected] so we can discuss your specific experience in more detail. Thank you.
ST
Steve T.
I was hired as a DJ
I was hired as a DJ. They defaulted on their contract and I am very turned off to their business practices as well as style of operation.The local Philadelphia office was helpful.
FR
Frustrated
Terrible experience after signing the contract. STAY AWAY!
I bought my car out of the Ft. Lauderdale showroom on December 5th 2008. Things went fine up to the point where I signed the contract. During negotiations I was told by the salesman Toby that the car had a car cover. I went thru them for financing and it took a week! I finally got the car delivered on December 18th. Remember I signed the paperwork on December 5th. I live in Atlanta, a 12 hour drive. When the car arrived, guess what? No car cover. No title either. When I called Toby on the 19th, I was assured that the title would be in the mail the next day and he would send me a car cover. A little time went by, forward to the day after Christmas. Still no title, no car cover. I called and was informed that Toby no longer worked there and that they would find out about the title. Later that day they called and said that they were waiting for the seller to bring in the title but it was taking extra time because of Christmas. I signed the paperwork 20 days before Christmas! Well, here it is, January 5th, a full month after signing the paperwork and still no title and no car cover. I have a car that I can't drive because I can't register it and a car payment coming due for a car that I don't technically don't own. I am a collector with 16 classic muscle and sports cars. This was the first time I purchased thru Gateway classic cars and it will be the last. Trust me, a car buying experience for a collector car should not be like this. STAY AWAY!!!!
AN
Anthony
Looking for a car I want a 72 Satellite all original
Looking for a car I want a 72 Satellite Sebring Plus preferred all original but I've bent and I also told him I'll take a 72 Roadrunner or even a GTX all's I required with them is a 4 speed I would even go with an automatic I explain that they told me they had one in Chicago Chicago tells me no. How can I buy if they don't even try and their prices a really high I seen a guy in l i the top them easy but I wanted to keep the money at home but they don't even know the inventory they have
RF
Robert F.
Horrible & Expensive experience. Buyer Beware!
Purchased a 1978 Ford Bronco from Gateway. Absolutely horrible experience. The truck was not as described. Upon delivery before the Bronco was even off loaded, I called the dealer for a refund. Of course it was “non-negotiable” and as is. Beware of this dealer. They flat out lied to me. It cost me another $21,000 to fix the misrepresented features, dents, scratches and undriveable vehicle. Look elsewhere. Have a mechanic look at car and definitely take for a drive. Don’t take a word from them as reliable.
LL
Larry L.
Dream truck nightmare
I paid 22K for my Classic dream truck from Gateway Classic Cars St Louis. They shipped me at my expense a truck that would not start to pull it off the hauler (2 Cells dead in battery). After I paid extra to get it unloaded at a garage they replaced the battery and got it started only to find out the radiator was overflowing with oil. They put it on the rack and found the cross members, floor pans, and rocker panels were rusted out and rebuilt with silicone than painted black so the undercarriage would look good for the pictures. Brake cylinder including master were all bad. Steering defective. Signal lights broken.
Gateway response after I sent them pictures was sorry we are not responsible AS IS NO WARRANTY. Bottom line I have owned the truck three months and never driven It because it's not safe and I can't afford to have it fixed.