Ed
My classic car took forever to find a…
Fort Lauderdale Showroom: My classic car took forever to find a new home. It was consigned with the company for over 1 year. During this time, they had a large turnover in sales staff. We worked with 4 different sales people. The web site markets the car well with photos and video. We lost a number of sales due to a lack of follow up by the sales team with prospective buyers. If a buyer came to see the car, the sales force was not knowledgeable about the car and were forced to contact me for information and to answer questions. If I was unavailable to take their call due to my work and travel, they didn't follow up, the customer left the site, and the sale never occurred. This happened more than once with different sales people. When the car finally sold, they lost the title and paperwork to complete the sale, therefore delaying the payout. I took a beating on the sale and the car sold for much less than the recent appraised value. Rather than consign with this group, you would be well served to deal with Mecum or Barrett-Jackson, if able. I was planning to take the car off consignment when the contract ended, but it sold right before expiration. Be sure and have a full and complete understanding of the terms and conditions of the contract you sign with them as well. As you might expect, all contract clauses are written to protect Gateway, and not your interests.All in all, not a warm and fuzzy experience. Would not recommend this firm to you.