Chesterfield Valley InvestorsReviews of gatewayclassiccars.com

Before I sent payment for my car salesman picked up on first ring every time.and was very accommodating with all of my questions. After I sent payment for my car however never could even get the guy to return my call regarding some issues I had with shipping and a few other concerns. When I finally did get in touch with him on the day I had sent one of my employees 17 hrs with a trailer to pick up car I told him he would be there at 5:00 or a few mins late and that he was 50 miles away from him. The guy then informed me that they have a 4:30 cut off time for pickup. After much haggling he finally gave in and waited for my guy who ended up getting there at 4:35. It just seemed to me a place I just spent 30,000 dollars at would be a little more accommodating for a customer who paid cash and was coming over 1,000 miles to get their car.

felt I was taken advantage of by gateway taking 1/3 of vehicle price for commission.

Great pictures-good description of car-unflexable on sellers 90 day charges-told I was to receive X amount when sold then changed to less. Roy was a pleasure to work with.

Salesman changed too often, no one was there long enough to become familiar with the inventory

The good, they did sell my car for me. The not so good. - My 90 days where almost up and I called at about 80 days of my original sales contract to find out what I needed to do and the response was someone will be contacting me shortly. Two weeks passed so called back to find out the contract just renewed automatically, fortunately I planned on leaving the car with them to sell. So no big deal at this time. -When my car did sell it sold on a Tuesday and I was told they would issue me a check the following week. I left them with my title that day and I was reassured I would get paid. Long story short and more forms required to fill out I did get paid almost a month after my car was long gone. Basically the failure was very very poor communication. If it was not for Courtney my experience would have been awful. I felt she was doing everything she could do to help remedy the situation. I like to think this is not the norm but I will be hesitant to use their service again.