Steven R.
Super fast support responses
I had some trouble getting adjusted to everything since i am new to GATESFX but the support team has been on it. Very quick responses and actually helpful. Very happy so far with GATESFX.

The License Gateway To High-Tech Trading
GatesFx LTD. (gatesfx.com) has 171 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing171 approved reviews, newest moderated first
Steven R.
I had some trouble getting adjusted to everything since i am new to GATESFX but the support team has been on it. Very quick responses and actually helpful. Very happy so far with GATESFX.
Annie C.
They were very helpful in helping me with an account issue. Not only did they get back with me within a couple of minutes, but they were also thorough!
WiFiCurrencies
Im happy with this broker, so far they’ve treated me good , helped me recover a transaction that was declined, customer service is quick and there to assist me every time. I don’t know how people could have problems with this broker I’ve been using them for over 3 months and not a single time have I had a complaint. If it changes I’m honest I don’t care I’ll leave a review about it but so far I’m impressed. I moved from 24K Markets to this and I’m good with it. I love that they let me use the best trading platform out on the game which is TradeLocker. Dope
Jayce H.
Had to get a deposit reviewed and approved due to a discrepancy. Great response time and resolution from customer service.
Arthur
Customer Service is top notch here. Never once have I had a problem when reaching out. Responses are very fast and very informative. Not once has my problem not been resolved. Round of applause to those guys.
Response from GatesFx LTD.Dec 10, 2025
Thank you so much for taking the time to share this. We truly appreciate you. Our team works hard to make sure every client feels supported, so hearing that you’ve consistently had quick, clear, and reliable service means a lot to us. We’re always here for you whenever you need us. Thank you for being part of GatesFX.
Christopher R.
Scammers at heart! Leave quickly
Response from GatesFx LTD.Dec 10, 2025
This is a false claim with no basis in reality. GatesFX does not engage in any fraudulent activity, and comments like this are commonly posted by scam “recovery” groups trying to discredit brokers for their own gain. For accurate information or real support, please contact the official GatesFX team directly.
Zach H.
Best broker out there by far Don’t fear some of the 1 star reviews on here, the majority of them are fake. I’ve withdrawn over $20,000 from this broker & each withdrawal has been approved within 1-2 hours & in my crypto account. Sure the 3% fee is a little high, but I would happily pay that if my withdrawal is always approved within 2 hours, which it is. Highly professional & definitely recommend. Personally, if you’re wanting to try this broker, I would recommend the raw ECN account. It seems like a lot of people run into some confusion regarding the rules on the bonus account, so I would just use your own money with no deposit bonus. Also a plus, they are regulated.
Response from GatesFx LTD.Dec 10, 2025
Thank you for sharing your experience we truly appreciate the transparency and the trust you’ve placed in GatesFX. We’re glad to hear your withdrawals have been smooth and consistent, and that our raw ECN account has served you well. We work hard to ensure fast processing times, clear communication, and a professional environment for all traders. Thank you for recommending us and for being part of the GatesFX community.
Jose S.
There scammers they’ll take your money. Also the bonus is just so you can place bigger trades and lose your money faster. The slippage in trades is ridiculous. Price hasn’t even gotten close to my sl but I’m magically out of the trade. This company is bullsh*** don’t invest with them
Response from GatesFx LTD.Dec 10, 2025
This claim is inaccurate and reflects a misunderstanding of how leveraged trading, margin requirements, and market execution work. Deposit bonuses do not increase risk unless the trader uses them to take oversized positions relative to their equity; losses occur due to poor risk management, not because of the bonus itself. Slippage is a normal market phenomenon that occurs during volatility, fast-moving price action, or low liquidity, and it affects all brokers using market execution. Stop-loss orders are filled at the next available price, not a guaranteed price, which is why an SL can trigger even if the visible chart price did not touch the level—especially on indices and during session opens/closes. GatesFX does not intervene in pricing or manipulate trades; all execution comes directly from aggregated liquidity providers. Accusations of “scamming” are unfounded and ignore the realities of leveraged trading mechanics. For accurate support or trade audits, please contact the official GatesFX team.