GasBuddyReviews of gasbuddy.com

If I could give it zero stars, I would. Customer service is horrible, absolutely the worst customer service in America.

Absolutely horrible customer service .Mostly bots and the humans are just as bad.They do not answer calls or respond.This company will be destroyed and there will be dancing in the street.I have never seen such poor customer support .It is beyond words how bad it is .I will never ever ever ever use this app again.They are thieves.They deactivate your card but won't deactivate you from their ap.They have a long way to improve to be horrible .A real company like upside has already given me over $400.This gang of thieves jar not given be 1 penny.They don't deserve 1 star ,they deserve -5 stars.Unbelievably horrible

gasbuddy support sucks! I have opened 4 support tickest with them and have never received any response. When you try their "chat" the bot finally after many rounds of questioning puts you in line for a support person, then tells you to wait for them, then takes forever waiting, and then while you are doing something on another web page the support person comes on and if you do not immediately respond to them they cut you off and mark the support ticket closed. And, if you do get ahold of one and they can't resolve your issue, which they never can, they send your support ticket up the line to gasbuddy and they never contact you back. Then if you try to call, you get a message to call during business hours, even though it is during business hours and the call ends.

My car has a 50 litre (13gal) gas tank. Anytime I use GasBuddy is to get a general idea of gas prices along the route I want to take. That's all its good for. The app thinks its going to take me five gas tanks to use 150L of fuel. The milage on the GB map is fairly close to what Google maps says for actual distance. I get about 700kms for a tank of gas on highways. A bad drive gets me 600kms. Yet, GasBuddy is positive that I need two additional tanks of gas? I don't plan on running out of gas each time I roll into a gas station; but, this app's math suggests my car A) has a 30L tank or B) I only get 370kms for one tank of gas--both inaccurate by about 45%. Driving 1800kms with a 50L tank @600kms/tank suggests three tanks of gas, and that's with bad driving practices.

It is so sad as hard as times are that this company teases me into thinking that I can really save on gas. Receive the card and never got one saving for the year that I had it. Never worked. Maybe it really works for certain class of people. I could have saved so much but it failed to deliver. Frustrating 😡

I saw a charge for a $40+ purchase at a station near me that I have never, ever, visited. The day and time of the purchase was when I was in another town at a medical appointment. I am the only one who has access to my card. I contacted them about what I assumed was their error, and was told that the purchase matched the pattern of my purchase history, and they would not reverse it. Rip off. Thieves.

Dishonest gas station owners post false low prices on Gas buddy to get you to make the trip to their location. After wasting your time and gas to get there you find out their fuel prices are often higher than average pricing!

If I could give GasBuddy a rating of 0, I would. It was fine with no issues for a while. However, after sending emails for multiple complaints of NOT receiving discounts as promised, they decided to terminate me account rather than solving the issue..