Sheralee M.
Would give 1/2 star if possible
Would give 1/2 star if possible. Prices always incorrect. I submit correct price, they never update. Off as much as .30¢ gal
GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
GasBuddy (gasbuddy.com) has 144 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 131 reviews with 1 star · Clear filters
Sheralee M.
Would give 1/2 star if possible. Prices always incorrect. I submit correct price, they never update. Off as much as .30¢ gal
Why
I have a premium account and support is useless, first they encourage you to link other station rewards programs to theirs and they will use those other rewards against you, when I have 23 cents off per gallon at shell and I use it and only pump 10 gallons and gas buddy takes that 23 cents multiply it by 10 gallons and considers it a 1 gallon purchase at $2.30 then they take the original pump price multiply by 10 gallons and they claim you purchased 11 gallons then deduct 11 gallons from your premium allowance of 50 gallons is a scam and support of course isn't believing you And then deal alerts that we pay to have ,, and the extra rewards we earn that come with out premium, when we see a deal for 32 cents off per gallon and then redeem points for an extra 10 cents off , that deal should go up to 42 cents off per gallon not 39 cents off per gallon, but again it's not as we see it according to support and with a video screen recording showing it happens is not acceptable, they won't even view it So don't pay for their premium, it may not be a scam but they don't care about any issues you bring to their attention but in my eyes it's scanning me out of what I pay for
Cory
Used for 2 years. Worked great (except the spending limit when gas prices soared, & I couldn’t fill up a tank without exceeding that limit). Then, they supposedly sent a new card. My old one deactivated, but never received the new card! Customer service is literally non-existent! Sent an email complaint, & got a reply asking for old card number. Gave it, & had no reply. I have tried 6 different times to get a new card, & each is a dead end. Ugh! I give up!
John F.
Prices are very inaccurate I believe this is due to price manipulations by gas companies on a daily basis
Matt
Gas Buddy is crap. Why? Because typically the prices are wrong. Typically when I make the correction to the prices they go back to the wrong price after 5 minutes. So either the software is crap or the people that are reporting prices are full of crap. Either way, it's a waste of my time and I don't recommend it.
Robert
This company cannot even send me a card yet they send an email to me daily. I closed my account. I would rather pay FULL PRICE than deal wit these incompetent individuals. I called them a dozen times, Chatted with them... SAME MO - "You're Card will arrive in five to ten business days. How about months????
Mariusz S.
False advertisement. I have their card. Open the app, activate promo, go fuel the car... What it says on the pump is what gets deducted from my account. I just get 'pat, pat' email 'you saved $xx'... Don't waste time and money on this thing. Get major fuel network card, like Mobil, 7/11, Shell and stick to them, you will save more.
Ati K.
I go 3 miles out of my way to two stations that are next to each other being reported a few hours ago by the same spotter at $2.67. When I get there its $3.15. When I get home three hours later and check GB again, the same $2.67 prices have been reported 5 minutes ago. Makes me think why even bother going to GB in the first place. And even if you post the correct price, it doesn't show.