GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
GasBuddy (gasbuddy.com) has 144 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Vehicle Repair & Fuel · Westfield, Massachusetts
Excellent
Vehicle Repair & Fuel · Westfield, Massachusetts
Excellent
Vehicle Repair & Fuel · Colorado Springs, Colorado
Excellent
Vehicle Repair & Fuel · Indianapolis, Indiana
Excellent
Showing 131 reviews with 1 star · Clear filters
Alphonse
Gas buddy was so amazing years ago. Accurate prices anywhere we went. Now you arrive to find different prices, closed gas stations, no gas station, inaccurate distances. We dropped our premium membership. Was greatest app and now awful. Any one at the wheel?
Susan M.
Well, we got off I-75 at West Branch bc Gas Buddy said the Shell station was $2.85. It was NOT. It was $3.39. Reading other reviews, I will be deleting the Gas Buddy app.
Jamal
Deceitful practices. Does not pay out Reward Points/Gift Cards. Spoke to customer service. Said wait a week. It's been 2 weeks. NOTHING Even if the rewards come... it's not worth the hassle and time trying to claim your reward.
Luis B.
The customer service is terrible. My card was deactivated a month ago and it has not been possible to reactivate it.
Laura S.
NEVER reports accurate cost of gas. ALWAYS reports Canco on Barton St Hamilton at least 3 full cents cheaper than what it actually is. States false gas prices in city's - if u pass by or call each crntre first u will see how far off this website actually is. Don't waste ur time using it
customer
Absolutely horrible, this new card. Constantly get limit reached at the pump and I have to use a different card to finish filling my car. When you reach out to Customer Service, they asked the same questions over and over and over so it must be a bot. Done with this useless BS.
Charles T.
I have a new phone. My app. was transferred from my old phone & I had to login. It kept sending me in circles. I couldn’t register my gas buddy card in my account. I used their chat app they could not answer my question & stated they would have to transfer me to a tech. It asked for my credit card number & I asked how much it would cost. She said $45. I told her to for get it. It was not worth it to save 3 cents a gallon. I would rate their customer service 0 if I could..
KH
Us to be a great app and a quick way to find low cost gas near you. Now it's bloated with self promoting ads and it loads their ads before giving any gas info. I never did get a price for gas because it kept re- directing to a promo.