GasBuddyReviews of gasbuddy.com

Please read as many reviews before getting gas buddy. I'm glad I did. Thank you to all who took the time to write a review, it saved me and family members money and time.

Seems like my account is not working now. I have done everything you asked. Now if you could fix this it would be greatly appreciated. I am a Regional manager for a pharmaceutical company. My company has thousands of GasBuddy accounts. If mine can't get be fixed I am going to have the company discontinue all GasBuddy accounts losing your company hundreds of thousands of dollars. Silly that you would want this instead of fixing an account which had been with you for years. Simply because one of your employees bullied my nephew who is autistic. I will make sure many people hear about this. They employ immature people like Cady and Nychole who like bullying people. Absolutely the worst company. Simply find another company is my advice.

I feel Cady with this company should be TERMINATED IMMEDIATELY. This person is the rudest person ever who is a keyboard warrior, and bully. I had an issue he didn't agree with. So he simply terminated my account to prove he supposedly has all the power.

Gasbuddy keeps getting worse over time. They award points to people for posting prices. In order to earn points a lot of posters just post whatever price someone else posts. A lot of the time the prices are very far from the real price. Their disclaimer that they are crowdsourced which could be a valid excuse for all the wrong prices being reported; however, this could be avoided by only allowing the prices to be reported on the app. When a person earns points on the app they have to be within a half mile in order to earn points. When they post on the web I'm not sure how far away they are. If points are only awarded when posting on the app I think you would see a huge improvement in reports of gas prices.

I had been a loyal customer since 2020, but this recent incident has me fuming! I had fraud on my bank in August and had to freeze everything, so my $9.99 monthly fee was “returned.” About a week later, a charge comes through for $23.80 from GasBuddy. I know I haven’t gotten gas lately, so I email customer service and ask what this charge is. Their representative, Cady, responds that it is their $9.99 fee plus a $15 return item fee. I reply that I never agreed to any egregious $15 fee just because their membership fee was declined. Cady responds with a snotty attitude saying, “All users must agree to our terms of service and that includes a non-sufficient funds clause.” Too bad for Cady, but I already read the terms of service and there is absolutely no mention of any dollar amount associated with their non-sufficient funds clause. I’m still waiting to see if they are going to refund me the full $23.80 and I will update the review when I find out. I will NEVER trust this company again and I have deleted my account with them. ***Update*** They never returned the money they stole from my account, I had to go through my bank and dispute the charge as fraud. Once my bank saw there was absolutely no mention of a bogus $15 fee, they immediately sided with me and returned my money. I hope Gas Buddy enjoys that chargeback, if they get enough, the major credit card companies will remove their right to use them as a payment method. They won’t be in business long after that. Good riddance Gas Buddy.

Don't trust Gas buddy Gad buddy will do everything in their power to complete screw you over just for fun read there privacy policy in witch it clearly states they will share information with law enforcement and insurance company's they keep track of your driving ever if you disable to promotions they still log information and share it with law enforcement and insurance company's while this might not seem like a big deal wait until the cops show up at your door because you were driving about the posted speed limit or wait until your insurance premium goes up because of what Gas buddy is reporting Don't trust don't use gas buddy

I signed up with Gas Buddy on August 9, 2023 and today I couldn't sign on to my bank account because my user ID was incorrect. Once I proved to my bank I owned the accounts their research has shown my account user ID was changed. I did have my payment account linked to Gas Buddy and perhaps that is how this all started. So far I have not received any fraudulent charges. Only the Gas Buddy small deposits and withdrawal to verify my account. I don't know if Gas Buddy's site lacks appropriate security or has anything to do with this however I can put out a buyer beware review.

The app hasn't worked in 3 days. Customer support is virtually non existing. I restarted my phone and reinstalled the app like they suggested but it still won't work and now they will not answer any emails. Don't install this app.