cathy
Ordered a gift online
Ordered a gift online. It arrived over 4 days late. Customer service did not seem to care! Don’t bother shipping this item!
Featuring CaramelCrisp, CheeseCorn and other popcorn products, with maps to its 4 downtown locations.
Garrett Popcorn Shops (garrettpopcorn.com) has 9 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Showing 3 reviews with 1 star · Clear filters
cathy
Ordered a gift online. It arrived over 4 days late. Customer service did not seem to care! Don’t bother shipping this item!
Annet K.
“Real Cheese” Popcorn Shouldn’t Come With Synthetic Dyes and Chopstick Warnings I’ve been a loyal Garrett customer for years, but after ordering the Smoked BBQ CheeseCorn, I’m done. This isn’t just about orange fingers—it’s about false marketing and a lack of transparency. Garrett advertises “real cheese,” but what they don’t tell you on the website is that it’s loaded with Yellow #5 and #6, synthetic dyes that stained my hands so badly I had to scrub them with a brush. The ingredients aren’t even listed online. You have to contact customer service to find out what’s actually in it. And their solution? They suggested I eat it with chopsticks—yes, seriously—to avoid the staining. When I requested a refund, they wanted photos of my stained fingers and uneaten popcorn as “evidence,” as if I hadn’t already made the mistake of trusting what they sold me. For a product this expensive, that’s completely unacceptable. If you're expecting real ingredients, honesty, or even basic accountability, this isn’t it.
J. W.
Popcorn is no different than Mix Match popcorn sold at Jewels. But when you factor in the cost comparison and toll free customer service Garretts offers, Garretts is a MOTHER-🤬 RIP-OFF!!