customer
Great service
Great service. No hassle automatic reimbursement

Garner Health is a technology company on a mission to transform the healthcare economy and deliver high-quality and affordable care for all. Our goal is to change how our healthcare system works at its core. Using a new approach to data science and novel financial incentives, we help patients identify the highest-quality doctors and help doctors improve how they practice medicine. We seek to change the economics of healthcare so that providers thrive by practicing the best medicine, not by performing more invasive procedures.Garner uses one of the nation's most robust medical datasets, covering over 60 billion medical records from 320 million patients, and over 550 proprietary clinical metrics to identify the best doctors in the nation. Garner then creates meaningful financial incentives for patients to see these providers. When members use Garner to find a Top Provider, Garner can reimburse their out-of-pocket costs, including copays, office visits, medical tests, and surgeries. With Garner Assistant, members can find Top Providers who are in-network, available, and nearby, understand their benefits, and book appointments, with a dedicated concierge team available along the way.Today, more than 800 employers trust Garner to help over 2.5 million people get better care. Employers see 12% lower plan costs on average, employees pay 80% less out-of-pocket to see the best doctors, and Garner has saved employers over $1 billion to date.
Garner Health (garnerhealth.com) has 176 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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customer
Great service. No hassle automatic reimbursement
Akando D.
Great benefits!
Shawn G.
Always great service, approvals to reimbursement…..flawless!
customer
Problem when we select a new provider and they won’t pay out the previous bills. That’s frustrating.
customer J.
Garner is designed and marketed as being simple, but to me (and especially to my wife, who handles the bill-paying in our home) Garner seems rather nebulous and uncertain. It feels risky to pay medical bills with our regular credit card rather than our FSA card, and hope everything goes through and comes back to us 4-6 weeks later in reimbursements. We had trouble at the beginning of the year and had to contact the concierge about every expense. The FSA is not fun either, but at least it has an immediate and clear process. Another issue is that when my wife was referred to a specialist or sent for imaging, she had no idea who she would see or who would perform the procedure. It was difficult to put them on the Care Team before we knew who they were. I will say, to their credit, the concierge team seems like it's made up of real people and has been responsive. I appreciate that.
customer
This is a very cumbersome website. It takes a very long time to get reimbursements. I would NOT recommend this to future employers.
Patti S.
I had surgery in February and Garner is new for my company, tried to add my doctor beforehand, wasn't available. Contacted Garner post-surgery and all was handled well, got reimbursement a few weeks later.
Michael H.
As long as you use the recommended doctors everything is covered