GardenikaReviews of gardenika-shop.com

This tea is good hot or cold with a little sweetener in it.

I have ordered from Gardenika my lovely collection of herbal and caffeinated teas. They have excellent gift for all my family, as present for friends or anyone. New delicious and flavorful tea sets and samplers for NY present.

I like the variety of the tea, but the tea bags were crushed and did not look as crisp as I would like. I was giving them as gift so I had to take away a star.

Small hiccup but great customer service! This is the second time I have ordered from Gardenika (very happy with this company overall and their products!). The hiccup started when I did not receive a shipping notice for my order. In checking my account a week later saw that it had been shipped, but for some reason the package got stalled in Wichita Kansas… The tracking update remain stagnant for almost a week, at which time I reached out to Gardenika for help. They were very prompt in their responses and in the end after waiting a few more days we both agreed that the package unfortunately had gotten misplaced in transit. They offered me a refund or to re-ship the order. I chose to have the order resent. I am very appreciative for the attention they provided with my inquiries and the missing package. There is a little room for improvement on the shipping notifications, I did not receive any kind of confirmation or email back from them with a new tracking number on the resent package, but when I reached out to them again for an update they were able to give me a tracking number and estimated delivery date. Even though there was a significant delay in receiving my order, they handled everything very professionally and promptly, and I’m still very happy with this company and will definitely continue ordering from them.

I like the variety of teas and they are organic. Thank you