GardenikaReviews of gardenika-shop.com

I was sent 2 bags that were open. I contacted their customer service, and they sent me 2 replacements, but I was expecting for the inconvenience that they will send me a matcha green tea bag as well and they did not. I am thankful they sent the replacements, but I was hoping they will want to go a little beyond since I was a 1st time customer.

I ordered three packs of tea each month for 3 month and got 6 packs for 12 months and now my shelves are full of Anti-Inflam_tea. The tea is good but the resealable packaging doesn't;t work. When opened the zip-lock style bag seal sticks to one side and can't use the reseal capability and for the 6 bags I have opened of the 48 still on hand this has been an issue.

Half of my last order was not delivered, forcing me to re-order it. Because It was not delivered originally it was late for Christmas and it was a gift.

I did not get an update on delivery at all. I had to ask the recipient if they received the package! Not good.