Tess
Ordered a week ago from their website…
Ordered a week ago from their website that said same day dispatch (reason for my order). One week on nothing dispatched and the only response i've had is someone in the warehouse is "Looking into it". I've requested a refund to order else where (as I had a time scale) and have had no response despite requesting this twice. They debited the £185 on day one and never sent any order confirmation either so had to mail to to get an order ID. Not great. It shoulnd't take a week with no feedback when your order is misplaced/lost at their end to get it sorted.