Heidi
I’ve have a backorder and have yet to…
I’ve have a backorder and have yet to get an update on it. I wish there was better communication on backorders.

Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401
Gardener's Supply Company (gardeners.com) has 821 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 60 reviews with 3 stars · Clear filters
Heidi
I’ve have a backorder and have yet to get an update on it. I wish there was better communication on backorders.
Jim
i am actually still waiting for part of my order... i am always please with the product.
KERRY P.
I ordered an item from your catalog (because the previous identical item had broken), and you shipped it to me. That's what I would expect of any company making product shipments to customers. I did appreciate that you gave me a partial credit on the broken item.
Allison
When I love the products on offer and the ease of the shopping experience, I was never informed that one of my products was back ordered for 2 months until I received my confirmation email. That really should have been mentioned on the product page, so I could have made a more thoughtful choice before shelling out cash.
Mdye
Not sure on the product, it is still back ordered from back on the 5th.
Lisa
Got it timely, thought it would be more substantial, not plastic. Thank you
Maureen
I was happy to find what I wanted, but my order is still on back order -- delayed another week. I may improve my review when I receive the plant stands!
Laura
So the 3 stars are for the first delivery because it was missing items. However, after calling customer service, who was awesome by the way and made it correct, I would give the 2nd delivery 5 stars.