Ella
Shipment has been delayed twice
Shipment has been delayed twice. Received an email if I was happy with my order, before receiving it and I'm still waiting.

Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401
Gardener's Supply Company (gardeners.com) has 821 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 60 reviews with 3 stars · Clear filters
Ella
Shipment has been delayed twice. Received an email if I was happy with my order, before receiving it and I'm still waiting.
R L.
The brackets for making our raised bed were inconsistent sizes. A board would slide into one bracket, and the other end of the same board would require repeated long hammering. The corner of one bracket also arrived bent. The finished product looks quite lovely and I am looking forward to using it. I just wish the process of assembling would have been easier
Kathy
I ordered a tool to use when planting fall bulbs, but it was back ordered. Unfortunately by the time it arrived we had an early snowfall (October 15) and when I attempted to put the bulbs in after the snow was gone, the soil was muddy at the surface, but hard and dry underneath. I had hoped this tool would still work, considering the price, but it was not useful. I intend to keep it and use it again, but will remember that I need perfect soil and soil conditions for it to work well.
Jeanneane
I like your products but I've been postponed twice on my last order. The things I ordered are still being advertised on the website even though you have not filled my order.
Peter
Was excited to order the Allium bulbs on September 26 anticipating 5-10 days to ship. Had to call to check on delivery 2 weeks later. Was notified ship label printed October 12 and would be notified when shipping happened with anticipated delivery date. Had to call again to check status. Received order October 22 with no notification. Not a very efficient system.
James
The company and the products are great. Delivery times have very much suffered.
Dorit
I am still waiting to receive the garlic sets I ordered. I was not notified of any problem with that order.
Demmy
I was upset that the gift I sent my mother was missing the personalized message I wrote and got even more upset when I found out that a) my brother was on the phone for an extremely long time trying to find out who sent this to his [my] mother and b) that he found out how much I spent... NOT GOOD AT ALL...