Gardener's Supply Company Reviews | Read Customer Reviews of gardeners.com

Gardener's Supply CompanyReviews of gardeners.com

3.6821 reviews
Garden & Pond

Gardener's Supply Company

About Gardener's Supply Company

Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401

Gardener's Supply Company (gardeners.com) has 821 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: gardeners.com
Website: gardeners.com
Category: Garden & Pond
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Gardener's Supply Company reviews

Showing 60 reviews with 3 stars · Clear filters

Elizabeth
Oct 24, 2020
I expected the shelving to shipped out…
I expected the shelving to shipped out with out a delay. Want to display my plants right away. All other shipments where not delayed
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Tom
Oct 24, 2020
My purchase has been on backorder for…
My purchase has been on backorder for an extended period, which I understand during these difficult times. However there have been no communications while I wait. It would reassuring to receive status updates periodically so I’ll know my purchase was not lost in the shuffle.
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Tonya
Oct 24, 2020
Still haven’t received 45 days later…
Still haven’t received 45 days later and just got an email it will be another 30 days. I’m sure it’s all COVID related- probably comes from China, sigh. Promote more USA artisans, I’ll pay more!
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MJBCustomer
Oct 24, 2020
Too long to get products
Time it takes to get products that I ordered is slow. Therefore, I really cannot tell you how the actual products are. I hope the products I ordered are of high quality.
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Vicki P.
Oct 23, 2020
Excellent products. Additional follow up recommended in some cases.
I received a confirmation email months ago indicating my plants would be shipped at the appropriate time for fall planting. I would have appreciated a follow-up notification in September with an estimated ship date. I contacted Gardener’s Supply Co but received no response so contacted PayPal. My recommendation would be to program an interim notice to customers so they know their order is still in the queue.
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Christine
Oct 23, 2020
Slow shipping
I always like the products I order from Gardeners Supply, but my most recent orders have taken so long to ship. I’m still waiting for something I ordered months ago. It is frustrating when a normally wonderful vendor has issues like this. I imagine the pandemic is responsible, so I can’t really complain, but it has been a bit annoying
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Angela
Oct 23, 2020
I bought this for my daughter for her…
I bought this for my daughter for her birthday. It arrived on time and looks elegant , but is way overpriced for what it is.
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Maureen
Oct 23, 2020
Very expensive to return items!
The 4 willow cloche plant protectors that I ordered were beautiful but way too big for my plants (I had measured my space before ordering but still underestimated the size). At $20 each, I decided to return them so I wasn't out $80 + shipping. However, the shipping charge to return them was over $100 (instead of the $8.00 I paid when ordering them) and after a call to Gardener's Supply, I learned that they don't have an arrangement with shipping companies for a reduced cost on returns similar to the one that allows for affordable shipping on customer orders, so the customer has to pay exorbitant fees to return items. Buyer beware!
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