Gardener's Supply Company Reviews | Read Customer Reviews of gardeners.com

Gardener's Supply CompanyReviews of gardeners.com

3.6821 reviews
Garden & Pond

Gardener's Supply Company

About Gardener's Supply Company

Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401

Gardener's Supply Company (gardeners.com) has 821 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: gardeners.com
Website: gardeners.com
Category: Garden & Pond
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Gardener's Supply Company reviews

Showing 205 reviews with 1 star · Clear filters

Debbie
Oct 23, 2020
I have still not received my order.
I have still not received my order.
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Susan
Oct 23, 2020
Serious billing errors which they're balking at straightening out
I've been over-billed and am having a terrible time getting things straightened out. It's impossible to get through to anyone by phone, with endless wait times on hold. If and when someone finally does answer, they can't do anything other than say, "I'll look into it." Email is no better, taking days to get the same "we'll look into it" reply. None of the actual billing adds up with the amounts on my orders. This has been going on for weeks. I've provided back-up, all to no avail. I'm ready to contact the BBB and state AG's office.
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Julie
Oct 23, 2020
Delivered wrong quantity
I ordered 2 cans of stain for my raised garden. Received 1 but charged for 2. Took several minutes talking to 2 people and put on hold to resolve it.
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Noreen
Oct 23, 2020
The flower pot looked perfect but was…
The flower pot looked perfect but was going to take 3 months to deliver. Not acceptable. Too bad.
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JOHN F.
Oct 23, 2020
Back ordered till 12/20/20
Back ordered till 12/20/20
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Robert
Oct 23, 2020
Never received what I ordered
Never received what I ordered. There was zero communication about what was going on with my order or if it had been cancelled.
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Betty Q.
Oct 23, 2020
Gardener's Supply: Slow Shipping
I try to support stores other than Amazon; but Gardener's Supply was SO slow. They were slow to ship (I had to email to confirm that they got the order). They said that it would mail out the next day but I got a tracking number three days later. Shipping also took forever. If you have time to wait it's a fine store.
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NHarrington
Oct 23, 2020
The quality of the "cart" itsself is…
The quality of the "cart" itsself is well below the Gardener's Supply Company's services that I have been purchasing for numerous years. the quality of the metal (to thin) and the bolts supplied make this product a "hobble" cart.
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