Gander OutdoorsReviews of ganderoutdoors.com

I ordered an item and I waited patiently. 3 weeks after my purchase it said it shipped, except a week later it never made it to fedex. So I contacted customer support. They said a different department will call me, a week later I had to contact support again because no one called. Of course they said they put a transferred my inquiry to another department and they will call me. Now a month and a half later I’ve decided to just cancel the order that was said to be shipped according to them and yet never made it to Fedex. Said 3-5 business days for a refund, but I’ll probably have to contact them again after that. NEVER BUY HERE ONLINE. Maybe their physical stores have better luck

Tried to purchase a slide for my cooler. No confirmation it was in stock (Said it was). So I called customer service, be prepared to wait 3-5 business days for any question. Followed by another 3-5 business days when you call back for another delay. This went on for 40 days when I again got a 3-5 business day wait time to check with shipping as to availability of item....I cancelled the order and will NEVER do business with them or their affiliates.

Wow. We purchased an RV from Ft Pierce Gander. Our salesman was top of the line. Loved his professionalism and honesty. It stopped there. We purchased one week ago and still do not have our unit when a couple minor issues were found. A stabilizer motor was shot and had to be replaced. We were literally lied to by the service department about the part being ordered. It was not ordered until a week later. Today as a matter of fact, even though we were told it was ordered last week. We had to cancel 2 camping trips that cost us our deposits because of the unit not being ready. A complete run around. We called, visited . numerous times and were told various things each time, all not true about what was going on. . Very sad and corrupt service department. It’s too bad that department can reflect on the sales department and the overall Gander name at Ft Pierce. I’ll make sure this is posted on as a many reviews as possible. With all the negatives I’m seeing about this place, maybe something will be done.

In January I bought an RV in Gander Bartow, Florida. From the second use you started to notice that A / C was not treating properly. I took it to service, to verify what is the problem of a new camper. I have called on several occasions and these people pass the hot potato, some say that the technician has not looked at it yet, others that they do not have technicians available, that the advisor is in the store, that they call me back and in the end no one calls. It is frustrating because it is known that they have not even looked at the camper, they lie to get out of the moment. I will never buy anything in this place again, nor do I recommend it. Very nice at the time of sale, but then they don't care. The way they work is unacceptable.

This is for Gander RV in Fort Pierce, FL. To make it short DO NOT BUY AN RV FROM THEM. I wish I would have listened to all the bad reviews. You pay for Pre-Delivery and they never touch the RV. I had so many problems with this RV I can't list. Bottom line the service department is just horrible and no one in the management chain cares!!! Thank God I did not pay thousands of dollars for an extended Service contract. This will more than likely end up going to a lawyer.

Do not I repeat don't not buy anything from gander bad bad bad business if you want to buy put down payment on an attorney to

Website is terrible, and live chat doesn't work. Can't tell if an item is in stock, and the website gets hung up on whether you want to ship something to a local FFL vs to a Gander Mountain store. If there's no Gander Mountain store nearby, you can't add the item into your cart-- even to ship it to a local FFL.

As a club member I appreciate the 15% discount for LP gas, that’s until I went to pay for it. Tractor supply charges 2.76 a gallon for everyone but with my amazing club price at Gander it’s 5.99 a gallon. Beware!