Carlos
La atención es muy buena
La atención es muy buena
Response from ganasauto.comAug 25, 2025
Muchas gracias Carlos, nos alegramos de que tuviste una gran experiencia con nosotros. ¡Vuelve pronto, un saludo!

At Ganas, we understand that purchasing a car is a significant decision, that's why we are committed to making the process as simple, straightforward and satisfying for you as possible. With high quality vehicles, exceptional customer service and affordable financing, at Ganas we have all you need to purchase your car.
ganasauto.com (ganasauto.com) has 206 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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206 approved reviews, newest moderated first
Carlos
La atención es muy buena
Response from ganasauto.comAug 25, 2025
Muchas gracias Carlos, nos alegramos de que tuviste una gran experiencia con nosotros. ¡Vuelve pronto, un saludo!
No
These guys are criminals. I've seen a lot of lawsuits filed for the exact issue I had. Took my money misrepresented the car it arrived broken. They took it back and it been in their shop for going on four weeks now. With almost no communication from them the dealership or corporate. They just say they're waiting on a part. After sending me a message the first week that the parts were in and repairs were being done. The contract is present to you by AI video. The sales person wanted to go home and played the video at 2x speed. Completely unable to understand. Don't be fooled apartenly this process IS you signed the contract. Fraud. They also forced that before even letting us test drive. The car arrives not only broken but filthy and the employees who drove it to the lot had a sandwich on the passenger side floor smash all over the place. They just left it and walked away. I've filed complaint with the lot manager and cooperate and nothing is being done. The sales lot in Oxnard will ignore you requests for information as well. Once they take your money they don't care. I am actively working with a lawyer to get the criminals to pay.
Response from ganasauto.comAug 25, 2025
No we’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.
Autumn C.
My vehicle was at the dealership for 3 weeks leaving me careless and was fired from my new job I had just got two weeks prior to my car going into the dealership to receive a whole new engine I got my car back and these pictures show the damage that was done when I received it and what a poor job was done if they put a new engine it had no coolant and I had to add two courts of oil It has a big dent in the passenger side door a crack in my windshield I tried calling the next day to talk to a supervisor no success mind you I had called about 10 times this place is a fraud I am seeking legal assistance
Response from ganasauto.comJul 21, 2025
Hello Autumn, we are very sorry to hear that your experience with us did not meet your expectations. We´d like to make things right in regards to your issues. Please give us the opportunity to assist you, feel free to call us at (855) 452-4806.
Cecilia L.
Erick almaguer me ayudo fur muy amabke y me explicit todo lo del contrato
Response from ganasauto.comJun 26, 2025
Muchas gracias Cecilia, nos alegramos de que tuviste una gran experiencia con nosotros. ¡Vuelve pronto, un saludo!
Bianca T.
Good people Sandra and the manager are the best good spirit in there
Response from ganasauto.comJun 13, 2025
We believe in transparency and we work hard to keep thriving for our customers with all the correct information at the time of purchase. Thank you for kind words, Bianca.
Felipe A.
Jocelin nos ayudó desde el primer segundo, resolvió nuestra dudas y nos atendió más que bien. Ha sido una tremenda experiencia, se nota y se siente que Jocelin realmente quiere ayudar a sus clientes, estamos muy agardecidos de su gestión profesional y amena.
Response from ganasauto.comJun 11, 2025
Hola Felipe, gracias por recomendar a nuestro equipo de ventas. Jocelin es parte de nuestro equipo especializado para que puedan brindar el mejor Servicio al Cliente posible. ¡Gracias por confiar en nosotros!
Allysa
Erik did a great job!
Response from ganasauto.comApr 14, 2025
Hi Allysa, thank you for such a fantastic review and for recommending Erik this really makes our day. All of us at Ganas are grateful for your business.
Cristy V.
Erick almaguer me atendió fue muy amable el joven y me explicó todo gracias Riverside
Response from ganasauto.comMar 27, 2025
Hola Cristy, gracias por recomendar a Erick, apreciamos sus amables palabras. Estamos para ayudarle, felicidades por su compra.