Gameserverkings is a leading provider in game server hosting services. We operate our own fully global DDoS protected network and provide shared, bare metal, and colocation hosting solutions.
Gameserverkings (gameserverkings.com) has 407 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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NomadMike
Small Rust server with mods keeps doing ram reboots/restarts even though I restart daily and upgraded the ram as tech support recommended. Tech support is quick to respond but if the server can't even host a 4250 size map without crashing, it's no good to me.
Josh
I tried GSK after being with Fragnet for years as a bit of a change. Big mistake. I buy the server, realize I prefer Fragnet's features, so I leave the server to expire (or so I thought). I check my Paypal months later and realize they had been charging me monthly on a server I don't use. No mention of automatic payments during checkout process or invoice.. Customer service says they don't offer anything other than automatic which was a bit deceiving. Even their ToS makes it sound like you opt-in or out of automatic, not forced. Also, no way to cancel your membership through their website user panel by yourself. Your only option is to hope you don't forget the renewal date, contact them, and have them cancel. They need to make it much more obvious you're going to be continuously billed. At the very least they should add an opt-in/opt-out feature. They only refunded me the payment taken out today and not the other auto payments. I will be updating this post after the Paypal dispute is finished with their response.
Tony
I have tried this company twice now and both times customer support has been bad. I've waited days for responses to tickets and only get responses when I engage them in chat. Issues never get resolved and in both cases I've had to close my account.
James L.
I was having some issues migrating my server and making sure all configurations were kept intact and Rene helped me get everything situated very quickly. So far the performance of my server is great. edit: The customer service end is very lacking after just a couple of weeks. Sometimes no one even responds at all. I would shop around for a better hosting service that puts more into customer service. Within just a couple of weeks I have had two situations arise and literally no one answering live chat.
