GameserverkingsReviews of gameserverkings.com

rust server lags every god damn minute. no support at all

This Service is garbage the servers have low frame rate they crash a lot and they over sell space on their servers, when asked to fix problems they simply tell you its your plugins and that you need a smaller map. But the real problem is their very very bad service. Don't buy their service go some where else if you want better customer support and better system to run your server.

Got a dedicated host from a reseller of theirs, ryzen 3600 and 64gb ram. Multiple daily disconnects, lag, and no refunds or discounts! I have a smaller population server and the constant disconnects killed it, I had to move back to my old host where now the population is starting to regrow. Avoid their Texas servers like the plague. After talking to people in the rust admin discord, the Texas servers have been bad for a while. $130 down the drain, it was not a configuration issue on my end, but their network troubles in Texas.

VERY VERY VERY BAD STAY AWAY!!! Had problem with them for ages then the CEO spoke to me with severe disrespect then blocked me because I asked for a refund, stay away!!! “Contact my lawyer” I had Constant issues with the panel for 4 months, charged over, which I didn’t rlly care about, But it’s very disgraceful how a “CEO” will block you (ban) only because you asked for a refund and said you was giving a bad review 🤣 Nice one...

Tech support was awesome. Always received a fast response. However, my server was down a lot and had been moved to two different servers. Also, it would randomly shut down and had frequent lag. I have just the one server and am starting out, and truly feel that I lost the few regulars that I had finally acquired, all because of a subpar hosting service. I don't know how a larger operation would even take the risk with this company if they knew that it wouldn't be a stable consistent hosting service. They state on their site that you will have 24/7 uptime. What I experienced was far far from it. And when asked what was to be done going forward to prevent the issue, I was basically told "oh well... it happens. Here, we'll give you an extra 14 days". Which to me is just 14 more days of crappy service. It seemed like there was zero care. As a one server subscriber I must not rank high enough on thier customer list to be a concern.

I started using GSK about 3 months ago, everything was GREAT. Quick support, no downtime, and great FAQ. That was just my welcome party for the first two months, the month of December 2020 my Rust server which GSK Says will have 24/7 uptime, has had over 40 hours of downtime in 3 weeks. For any server owner, 40 hours of downtime is huge. These downtime hours have been at peak play times, negatively affecting my player count. I spoke with support, they moved me to a new host, great. Sadly 2 days later my server went down for 2 hours due to their "emergency maintenance" and they dont send emails, updates, nothing. Unless you ask support, they wont tell you anything that's going on with your host. DO NOT USE GAMESERVERKINGS.

Terrible service not only did i have to wait two days for the server to be installed and ready to use I've had connection problems, listing problems, game lag and also game freezes, sometimes i couldn't even place or remove items in my server. I've had it a little over two weeks and when i informed them about this problem they have said the server has needed an update twice although its not made a difference. Wont be using these again.

Let me start by saying I have had nothing but problems with THREE different servers that are suppose to run simultaneously. Either they bill you for months after you cancel them or they randomly shut down your server with the assumption that you are at your computer 24/7 and will notice it. Easy to use rust admin but DEF not worth losing pop every other day because of 1) system problem or 2) some lie that is made up with no compensation offered. Oh wait: got the server - 1 week later had to get a new one because 'someone' put in the wrong country. Next week server goes down because that same 'someone' placed the server on an old machine that broke. And then the very next DAY after being assured it was fine - server goes down again because they canceled it without speaking to me!!! And we're not talking 5-10 min, we are talking 4-12 hours later.