canada
payments on paypal take longer then 5-7…
payments on paypal take longer then 5-7 buisness days, ladder tournaments is so short, some are only 3 hours so i sometimes cant play in time
Response from GamercraftMay 9, 2022
Hello there, sorry to hear some of your prizes were delayed. Good news though, our prize payouts are back to 5-7 business days! We were working hard to expand our payout prize process to allow for more options and control over your prizes and also increasing our payout security system to be able to detect fraud / exploiters more quickly and easily! As for the ladders, we are always listening! Each week we have an internal meeting for tournament planning and we review the feedback from our users. Feel free to leave a suggestion on our support page and it'll be discussed during our next tournament planning meeting! (:




