GameGear.netReviews of gamegear.net

I use this as the heart of my homemade arcade machine. Nothing takes me back to my childhood like playing the X-Men or TMNT arcade games! Plus, my kids also love it, which makes me even happier!

Super responsive customer service. I reported my issue and it was resolved very quickly. The team member I was in contact with was also very nice and helpful.

Great item love it packs everything I'll ever need

They responded late. However, when they did they made every effort to make it right. I am satisfied with their efforts and have revised my review accordingly. Aside from that everything else was on point. I would like to express my thanks for their resolution to my issue.

Initially had some technical issues, but the customer service was amazing and got us fixed up in a very timely fashion. Highly recommend

Item ordered on Dec 15, shipped on Dec 16. The tracking info link I received showed the status was "not available" and that status was never updated. 24 days after the shipping, I still had not received the item (it was supposed to be "expedited" shipping), so I contacted the GameGear support. At the time of ordering, the ongoing Canada Post strike was just ending, so Canada Post had a lot of backlog items to be delivered, so the item I ordered may have been lost in transit. GameGear offered me to re-ship the same item and told me I could keep the both items if the earlier item arrives eventually. But I did not need the item at this point, so I asked for a full refund. I got a full refund without any further questions asked even though the circumstance of the item not delivered was not GameGear's fault and not under their control. It is unfortunate I didn't get the item (now it's 32 days after my order, the item still did not arrive), but I am very impressed with GameGear's customer support and how they handled this issue. Max from GameGear support was very kind and attentive to take care of this matter. Based on this experience, I am confident that GameGear is a trustworthy seller, and I will certainly order again if I find something interesting on their website.

Fast on time shipping. Products was great! And easy to use. It was plug and play. I had to play with the audio but that was easy

My son loved it. Gift to him.