GameGear.netReviews of gamegear.net

UPDATE 2/3/21- Seller finally responded again and agreed to send out a replacement unit. Unit arrived and is working without any issues. Although it took some time and multiple requests, seller did ultimately make things right and I am happy we finally were able to get this resolved Update 1/21--Seller has gone MIA again- Said they would send a replacement out on Jan 10 and have had zero response since then. (Also was given the same bad response about the missing 2nd controller as others have posted when I asked about that) No tracking, no order confirmation yet after sending multiple requests. Very frustrating as I was a repeat customer. Sad too as there is a huge market for these and just very minimal testing(literally just to see the unit powers up and loads correctly after the SD card is loaded.. how could there be so many reviews for consoles showing up DOA?) and customer service could go a long way. I NEVER post bad reviews but feel like this is the only way to try and get thru to them. All I want is a working product. I have no problem updating this review if this is ever resolved but I am losing hope at this point Update 1/10- Seller has responded and said they will send out replacement Unit didnt work, wouldnt power on at all. Seller is MIA, wont respond to any requests for replacement or a refund. Buyers beware!!!!

**UPDATE 2/1** Max and Gamegear sent an updated card which seems to be doing a better job with SNES games. it's not 100% perfect but given the improvement in some of the key games we wanted to play it is good enough. In my limited experience, Super Mario Kart works this time as does Super Mario World which both had not worked with prior card. Star Fox and Madden 98 still do not run well enough to play but overall the NES and SNES game experience has been good enough and with working games the kids are happy so i'm happy. PRIOR REVIEW: I bought this for my kids and the snes games are super laggy to the point where its unplayable. I emailed support twice and texted them and have not heard anything back. Very frustrating and disappointing.

This review has been updated. Had issues with the hardware initially. It took a bit, but Gamegear made it right and went above and beyond to ensure satisfaction.

I love the service and the quick action that game gear gives.