Gallery 74Reviews of gallery74.com

I bought five wall scones in October of last year. After six months of getting the run around i requested a refund. After a month my request i still do not have my $800 dollars. Credit card company is handling it now. They will not refund my money. This is a complete fraud. I used to do business with them long ago and have bought many chandeliers and been happy. I don’t know what happened to this company. All I can say is good luck if you decide to buy something from them.

When I ordered the chandelier I advised that I needed it rather quickly and they assured me I would have it in 2 weeks. Well 2 months later it finally arrived only to find that they sent chrome and not the gold finish I ordered. This was one of their most expensive chandeliers The error was discovered today when the electrician arrived to install it and when they opened the crate it was the wrong color. Of course it’s Sunday and they are not reachable. I am so terribly upset to have waited 2 months for delivery when I was told it would be 2 weeks only to receive the wrong item. I wish I had read the reviews before I placed my order

Ordered chandelier in January and waited I wasn’t in a rush at the time. Called the end of March and was told it would be in port on May 1st. I waited for a week and emailed them. Was informed it would be end of May. I asked for a refund and they said it would be a couple of days. No follow and no response now. They’ll answer the phone, which is great but they never follow through. Hard to kno how they stay in business.

This company is a joke!!!! I placed an order last December for 4 chandeliers.. I committed to 2 clients to have these chandeliers for April events. they advertise all their products as "IN STOCK ITEMS".. they lie!! be careful.. I talked to them in February and then in march and they were just saying lies and lies..

WORST COMPANY EVER!!! STAY AWAY! They don’t deserve 1 star, more like 0 star. Notice all the 5 stars have “invited” and are fake? We ordered a $,3,347 chandelier on 2/22/23 and it’s now June - 4 months later! They have repeatedly lied that their container got stuck in china, told me multiple times my chandelier will arrive “next week”; Alex personally called me and lied that my FedEx tracking number will be sent out next week and that was 2 weeks ago! These are fraudsters from China that have zero reputation - will lie , steal your money , refuse to reimburse and come up with all sorts of deceitful lies! Screw you, Gallery! I will sue your company if you don’t refund my money in full !

Worst worst customer service. First and foremost they sell items that are out of stock and this whole thing cost us thousands of dollars as we rent these out. I dont know the gentleman's name but good luck talking to him. He talks to you like an animal! DO NOT BUY, LOOK AT OTHER REVIEWS.

They are a complete fraud! Do trust the reviews. I regretted not trusting them. Ordered a chandelier in March. Constantly gave excuses of no stock but did not provide any proper communication. Said will refund but again making excuses before processing refund! Do not buy from them!

Do not use this company. Complete Fraud! Ordered an expensive chandelier in November. It is now April. They charge your CC. Don’t provide any update. Don’t refund. They are complete frauds!