Gallery 74Reviews of gallery74.com

The reviews are true. They've had enough time (2 weeks) to send the 2 chandeliers or at least the tracking. Same story goes a long way: Number #1 Lie) Delivery & tracking in 5-7 day. Number #2 Lie) You'll receive tracking next week. Number #3 Lie "I'll look into it." Basically, they had my payment for 2 weeks and have no intension on shipping a product this week.

I ordered an expensive light fixture in April, which advertised to ship in a week. After weeks of no information on order status, and more weeks of no response from their customer service, I was finally told at the end of May that the item had shipped. It is now the end of June, I am stuck contacting multiple freight companies who have handed off the fixture, with no help and no response from Gallery Chandeliers. I should have read these reviews first, and I will NEVER order through them again.

Very awful product! Looks like trash! Everything is plastic. Would definitely not recommend this company.

I ordered a chandelier from ‘gallery chandeliers’ in 11/2019. I received in 12/2019. I hired an electrical company to install the heavy and large chandelier on my ceiling at my house. Once installed we all noticed that the chandelier they shipped looks different from the one I ordered online. I reported the matter to their sales associate named ‘Alex’ the rude sales associate raised his voice at me and gave me attitude. I was told that in fact they had shipped me the wrong item. I was also said they won’t cover my expense to remove it but I was more than welcome to ship it back. I paid $750 for installation and to remove it is another $750. Oh I must mention this: they offered $150 store credit. This company is unrealistic and very unprofessional based upon my experience.