GalaxateReviews of galaxate.com

I ordered two veteran doormats with no personalization (name at bottom of mat). I received both in time for Christmas and presented them to family veterans. When opened, they were both personalized with the name “Robert”. Recipients loved the mats. My 91 year old father placed tape over the name and proudly put it at his doorway. I contacted Galaxate and they promptly responded. They required a photo as proof so I sent one. Then they needed a picture of both mats together. As these mats were about 100 miles apart, it would be an inconvenience. The representative replied that it was policy so I had to arrange to have both mats together for a photo. I just received the replacement mats. I would give five stars for quality and appearance, 5 stars for customer service response time and 1 star for policy that required unreasonable action by me for the company’s error. Wondering what the customer “Robert” went through.

good products at a reasonable price for thne veteran community.

Your service is great. After receiving my order I found that the name was misspelled. I contacted the company and after sending a photo of same they were very quick to send a corrected one. I love this flag but wish the material was a little thicker. Will purchase again.

Easy to order. Order arrived when told it would. Our veteran son liked the product.

The web site was easy to use and the product was high quality.

Been 5days and have an order # BUT no response to my questions except (moving to larger ware house ) orders might be delayed. I can understand that but are you moving order dept as well? Guess I might wait another few days and see response if any.

I ordered a Veteran's rug. This is more like a flimsy mat. The material is not like a rug at all. This is definitely not worth the $50 I paid for it. I do not recommend buying from this company. Very disappointing!

Really enjoying the quality t-shirts and the people I meet who comment on them ..