Dottie G.
Vets
My husband lived his gift.
Response from GalaxateJul 8, 2024
Hello Dottie! Thank you for your feedback!

At Galaxate, everything begins with respect and honor. We believe that there is no future without the past, and that is why we are dedicated to honoring the memory of our veterans. Our mission is to create products that not only celebrate but also support veterans and their families. Founded by a team consisting of veterans, their spouses, and children, we understand the unique stories and sacrifices of our heroes. Our personalized products are designed with great love and respect, ensuring each item reflects the individuality and valor of every veteran. We offer a wide range of customized products including apparel, home decor, and gifts, all tailored to honor veterans. Our high-quality print-on-demand items are perfect for commemorating service and showing appreciation. We believe that every veteran deserves to be recognized and supported, and our business aims to make a difference by providing products that bring pride and comfort to veterans and their families. Check the collections of personalized products below: Doormats for veterans Flags for veterans Tumblers for veterans Carseat covers for veterans Caps for veterans Join us in honoring the legacy of our heroes. At Galaxate, we ensure that every veteran feels loved, respected, and appreciated. Join Our Facebook Community If you have any questions regarding your order or our products - feel free to contact us Contact Us
Galaxate (galaxate.com) has 319 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Dottie G.
My husband lived his gift.
Response from GalaxateJul 8, 2024
Hello Dottie! Thank you for your feedback!
Gary O.
My name is not centered
Response from GalaxateJul 8, 2024
Hello Gary! If there is anything wrong with the received item, please contact us at [email protected] and provide us with the photo of the received item and your order number.
Judy C.
Great customer service! Had a mixup with my order and they immediately corrected it! The correct custom made cap was shipped within a couple days or so and arrived on schedule! It’s a very nice cap and my hubby loves it! He’s had many compliments on how nice it looks.
Response from GalaxateJul 8, 2024
Judy, thank you for your feedback! We were happy to help!
Zoleta E.
Very cheap product. Looks cheap and printing is so light you can barely read it. Would not recommend this product at all.
Response from GalaxateJul 8, 2024
Zoleta, we are sorry to hear that you didn't like your order. Please contact us at [email protected]. In addition, please provide us with the photo of the received item and your order number. If there is a visible defect, we will surely help. We will be waiting for your email.
Michael A Jacobetz S.
First I wasn’t told my gift was made and shipped from China! Second: it took too long to be delivered!
Response from GalaxateJul 8, 2024
Hello, Michael! Our regular delivery time takes around 9-18 business days, and we need an extra few days to proceed with the order. All this information is stated in our shipping policy. The factories are located in the USA, China and Europe. We hope this information helped.
Vanessa L.
The products were not the quality I would expect for the price.
Response from GalaxateJul 8, 2024
Hello Vanessa! We are sorry to hear that you didn't like the received products. If you wish to return it, or you think that the products are defective, please contact us at [email protected] and provide us with the photos of the received items and your order number. If there is anything we can do to help, we will.
Joan G.
It took a long time to get the replacement. I was wary to order something off of Facebook. I should have trusted my gut. We finally received the hat almost six weeks after the fact. Save your time.
Response from GalaxateJul 8, 2024
Hello Joan! We are sorry to hear that you are not satisfied with our services. From the tracking information, we can see that the parcel was delivered to you within our regular delivery time, which is 9-18 business days. Please note that personalized items need time to be produced. We hope, you are still satisfied with the received product, and you wear it proudly! If you have any questions, please contact us at [email protected]
Jimmy S.
I order 2 items and only received 1 item, the cheaper of the 2 and according to the tracking it said both items were in the package. I will never order from this company and I will not ever recommend it to my friends
Response from GalaxateJun 21, 2024
Dear Jimmy, please contact us here: [email protected] so we can solve the issue