Emigdio Z.
I haven't received the product yet
I haven't received the product yet, terrible customer experience and service

Galartsy is more than just a brand, it's a movement dedicated to bringing the beauty of fine art to the masses. We believe that art is not just for the elite, but for everyone to enjoy and appreciate. That's why we created a way for art lovers to wear their favorite paintings on a daily basis.Join the Galartsy movement, and Show the world your love and appreciation for art and culture!
Galartsy (galartsy.com) has 709 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Emigdio Z.
I haven't received the product yet, terrible customer experience and service
Melissa
Ho ordinato due prodotti, un paio di scarpe e una giacca. Entrambi sono arrivati, sono in materiali scadenti e nocivi per la salute e la pelle! Non buttate i soldi.
amy C.
UPDATE:I received contact and Galartsy definitely made my problem right. I was able to return and exchange my item. I’ve reached out three times now to try and exchange the shoes because the size chart was incorrect. I’ve received no response. Hoping someone will respond to this post.
Jonas Lamrini El Hariri E.
It's just dropshipping, get it way cheaper on ali baba (about 19$) compared to the 85$ or 150$ you may be paying
Response from GalartsyMar 5, 2025
We’re sorry for the confusion this may have caused. Unfortunately, as a brand offering unique, high-quality products, we frequently encounter knockoffs trying to replicate our designs. Let us clarify that those Alibaba factories took photos of our designs without our permission and are falsely claiming they can produce them for a much lower price. We actively fight against counterfeit sellers who mislead customers with subpar imitations. Many customers who purchase these replicas end up never receiving their order at all. When you shop with Galartsy, you’re getting the original, backed by quality assurance and dedicated customer support. If you have any concerns, feel free to reach out—we’re happy to help!
Sophie
Never arrived
Response from GalartsyMar 5, 2025
Hey Sophie, While we do understand that your package took longer than usual, according to your tracking number, it has already arrived in your city and should be delivered very soon! We apologize for this unusual delay, which was out of our control, and we truly appreciate your patience as a customer. 😊 — The Galartsy Team
mo
My order was delayed from the start but no one reached out to let me know until the third message I sent after two weeks from the guaranteed delivery date. The only explanation was that inventory was underestimated but no explanation was provided for why I was only told after reaching out for weeks.
Response from GalartsyMar 5, 2025
Hi there, Thank you for sharing your feedback. All delayed orders have already been shipped. If you haven’t received your order yet, please email us with your order details, and we’ll be happy to assist you in resolving this. We appreciate your patience and look forward to helping you. — The Galartsy Team
Shaun M.
I ordered shoes at the end of January. Like other people on this site I have tracking status marked as "delivered" but I have no shoes. Customer service is poor and unresponsive. I have filed a claim with paypal. I would avoid if I were you.
Nick
Pretty sure it's a scam, took an order from me, and several weeks later they still haven't shipped. Finally responded to an email saying they weren't in stock but they would send them when they had them, no idea when that would be. Requested a refund, which has still not processed, they “need to speak to dispatch” despite the fact they don't have the product to sell me, I can't imagine why they would need to speak to anyone. Essentially they took an order for a product that doesn't exist, didn't tell me about it and now are being a pain about refunding it.