GalartsyReviews of galartsy.com

Ummmm so I never got my stuff I payed 90 dollars for... and I did contact the support center and never got a response. Still waiting.

Quick delivery and quality of the product was decent but I was sent the wrong colour of the earrings I ordered. Sent them two emails about it over a week ago and have not received a response. Poor customer service.

I said I've made a mistake and I want to either a refund or to change the size, nevertheless my request wasn't followed

Very poor quality phone case, and the print quality is even worse. There is a 2-millimetre misalignment on the sides of the phone—the print is shifted to the left and runs off the edge of the case, leaving the other side blank. It’s not worth £5, let alone the £25 I paid including delivery. I cannot imagine they genuinely get any reviews of more than 1 star!

Misleading and slow delivery. Please be aware that they appear like amazon, but provide service worse than Temu/ Shien. Items not even shipped after 4 days of placing order. They provide tracking ID of a company website which clearly does not work/ is inaccurate. The Customer service phone does not work. No reply to email after 48 Hours. disappointed. Till now the beautifully pictured products have not yet arrived. Will add any product feedback once /if package is recieved

Customer service is awful. I have been waiting for a refund since 3/31/25. Return was verified. I have sent 3 emails, "thank you for your email" is all the response I receive. The phone number listed is pointless, no answer EVER. The quality is wonderful, loved (wrong size) the shoes, would reorder but don't have the money to do so!

Lors des premiers mois j'étais parfaitement satisfait, mais après seulement 8 mois d'utilisation semi-quotidienne, le dessous des semelles est troué et se remplit d'eau, certaines coutures se défont et la partie "peinture" de la chaussure (nuit étoilée de Van Gogh dans mon cas) devient très floue. Au vu du prix, une durée de vie qui laisse franchement à désirer (payé 75€ en 2024) Mais en cherchant des chaussures de remplacement dans le même style, je découvre que AliExpress vend exactement la même paire, ça sent le dropshipping foireux cette histoire...

Galartsy’s return procedures are misleading and impossible to comply with. Galartsyy has the item I returned and I’m out that cost + the cost of shipping! Nowhere in their Return Policy information does it give the address to return it to. The ONLY address given on their website is their Sheridan Way address. When you finally get a email giving the return address information it turns out you must ship it to CHINA! You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. It would cost more to ship it to China than the item costs! Maybe about $30 from the US. You must return within 14 days but they don’t give you the return address until After the 14 days has passed. In order to stay within their 14 days for return I had to return it to their US address. That was almost a month ago. So now they have their product back and I’m out the price I paid plus $10 shipping. They do not answer their phone- Ever! When you call there’s a permanent msg saying to email them. Better be sure you’ll want to keep whatever you purchased because this is how their returns Really work