Kim
They ignore you if there is a problem
I ordered two pairs of sneakers at the same time. One pair I received with a week or so. I love them, the size is right and they are comfortable. My problem is that the other pair still hasn’t been shipped. It’s been three weeks now and the status hasn’t changed. I contacted Galartsy multiple times about this, but they just ignore my messages. Their policy states that a placed order takes 1-3 business days to process before shipment. So not three weeks… The policy also states if the order is delayed or appears to be lost to contact them and they will provide a resolution. But as said, they just ignore e-mails when this is the case.




