Sean T.
Bad Customer Support
They are refusing to cancel my service and give me a prorated refund. BEWARE - predatory billing behaviors!
Plan trips and record GPS tracks for free, with the best outdoor app. Browse hiking trail maps, hunting units, and scout offroad camping trips. Buy a membership to download maps, including topos, aerial imagery, public/private land ownership, and Natio...
Gaia GPS (gaiagps.com) has 12 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Showing 4 reviews with 1 star · Clear filters
Sean T.
They are refusing to cancel my service and give me a prorated refund. BEWARE - predatory billing behaviors!
Bruce S.
I started a free trial on July 10th 2025 and could not get the program to work properly on my phone. Chatting with tech didn't help. I tried to cancel my account and thought I did, but never received a cancellation. I was charged $64 and now GAIA won't refund my money for a program I never used.
Rob
Fair Warning: Don’t write a note critical of Gaia! I complained about the loss of ability to send routes to my watch and they kicked me off the site even though I had 2 weeks remaining on my subscription. Real Micky Mouse organization
Mike
How’s this for the height of stupidity: With Gaia GPS you can download maps and view them with no internet connection. But you can’t search for anything without an internet connection. This is true for any map you download (raster, vector, or doesn’t matter).