Gaia FamilyReviews of gaiafamily.com

So far our experience with Gaia has been exceptional. The people we communicate with are always friendly, reassuring, helpful and seem genuinely interested in the journey. They understand the difficulties of going through IVF and give you tools to support. All companies should look to Gaia as a model for outstanding customer service. Thank you Gaia, we are incredibly grateful for you on this journey.

Amazing support, quick response and solutions to any issues or amendments. We received a lovely gift in the post wishing us luck with a fabulous book called Big Fat Negative which is super helpful. We start our meds in about a week and feel we have an extra support in Gaia

After funding two rounds of IVF we chose Gaia to ease the financial pressure of our third round. I can honestly say they have been very good. Always respond very quickly and talk you through each step of the way. I would recommend Gaia to anyone who is thinking about financing fertility treatment.

Everyone we have spoken with so far has been extremely kind and helpful. All information is clear and it feels like a very personal experience.

From the start the communication with Gaia has been excellent. They are caring and compassionate which is so important given the client group they serve. The contract is clearly explained and the terms fair and there are no hidden costs or fees. My wife and I are about to start our first cycle and we feel so much calmer and happier as a result of the Gaia plan. The welcome gift is also a lovely touch and the handcream smells amazing!

Very supportive, excellent communication and always available to help with any questions. Experience so far has been excellent.

I can’t put into words how amazing Gaia has been for our IVF journey. After 2 full rounds and 3 transfers failed we ran out of funds to carry on. We then came across Gaia who were our lifeline. After a quick application we were approved for 6 rounds. Treatment then started pretty much straight away with our new clinic and knowing that we didn’t have to stress out about funds until we had a baby was great. We were then lucky enough to get our first ever positive test which has resulted in our 1 month old son. I can’t thank the team enough and all the emails of support from Stella during our whole journey were amazing. Thank you.

Since the start of our journey with Gaia we have found the team to be supportive, friendly and helpful. The communication is personal and not generic, and there's a continuity of who we are liaising with. If we've had any queries, the Gaia team have been quick in their responses to us. We decided to use Gaia as we didn't know how many attempts at IVF it would take to fall pregnant (turns out it was our first!) but Gaia would give us the opportunity to undergo a few rounds if necessary without having to find the money up front. Thank you for helping us have our amazing little boy <3