Debra S.
Never got my money
Never got my money. It’s been over two+ months!
Gadget Traders is the easiest way for you to sell iPhone, sell iPad, sell iPod, and sell nintendo. Free mail in shipping and payouts in 2 business days.
Gadget Traders (gadgettraders.co) has 141 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Repair & Services · Carlsbad California, California
Excellent
Repair & Services · Santa Barbara, California
Excellent

Repair & Services · Gardena, California
Excellent

Repair & Services · Bakersfield, California
Excellent
Showing 14 reviews with 1 star · Clear filters
Debra S.
Never got my money. It’s been over two+ months!
mauistrong
Crooks. Sent in a new condition phone and they clamed it was "good" and locked to the wrong carrier (it wasn't) and tried offering me 75$.
Response from Gadget TradersAug 13, 2024
Good evening, we are not crooks. You mistakenly selected your carrier as "AT&T", but your device is actually locked to "Cricket Wireless", which has a significantly lower value. We agreed with you that the phone is in "Like New" condition and offered you $1 more than the highest current offer on www.sellcell.com as a courtesy to you in an effort to give you the highest dollar value for your phone available online today. Please feel free to call me on our customer service line at 209.499.1735 if you'd like to further discuss and/or I can send screen shots proving that your phone is locked to Cricket. Thank you, JH
Mike
Received an email on July 8 about the condition of the iphone I sent them. Bait and switch on the price I was offered originally. I accepted the amended payment offer and expected to receive a check in the next 7-10 days. Today is August 8 and I still have no check, no email reply and they are not answering phone calls. This place is awful at communicating and not truthful.
Response from Gadget TradersAug 13, 2024
Hello, I apologize for the delay. We had a glitch in our system with the third party check processing company we use. This error has been corrected, but the check(s) are expected to be mailed by Wednesday 8/14 if it hasn't gone out already. Alternatively, we can pay by Venmo or PayPal immediately and cancel the check that will be automatically sent out this week if you'd prefer. Please call our customer service line at 209.499.1735 to further discuss. Thank you, JH
Ron G.
I sent my phone in to them and received an email that they were sending a check on July, 9, 2024. It is now August 2, 2024, and I have not received it. I have tried calling them to no avail. I also emailed them and received one reply, but nothing since then. BEWARE!!!
Response from Gadget TradersAug 13, 2024
Hello, I apologize for the delay. We had a glitch in our system with the third party check processing company we use. This error has been corrected, but the check(s) are expected to be mailed by Wednesday 8/14 if it hasn't gone out already. Alternatively, we can pay by Venmo or PayPal immediately and cancel the check that will be automatically sent out this week if you'd prefer. Please call our customer service line at 209.499.1735 to further discuss. Thank you, JH
Brandi
I sent my phone back, have not received my payment. Left three voicemails in two weeks with no response.
Response from Gadget TradersAug 13, 2024
Hello, I apologize for the delay. We had a glitch in our system with the third party check processing company we use. This error has been corrected, but the check(s) are expected to be mailed by Wednesday 8/14 if it hasn't gone out already. Alternatively, we can pay by Venmo or PayPal immediately and cancel the check that will be automatically sent out this week if you'd prefer. Please call our customer service line at 209.499.1735 to further discuss. Thank you, JH
Phillip S.
I sent our device to them with an "offer" of $166. After almost 2 months, we finally got a response saying that the device was not in good condition and that their new offer was now $42. And if we don't accept that, it would be $25 to send it back. I told them to send it back. Luckily I took about 5 pictures of the phone before we mailed it, wrapped in bubble wrap and a heay box. We'll see what comes back.
Response from Gadget TradersMay 14, 2024
Philip, your review has several inaccuracies that I would like to clarify. 1. We received your device on 4/23 2. We sent a requote email due to your inaccurate description of device condition. 3. Your requote expired on 5/13 4. Your device has been shipped back to you at no charge. If you have any questions please feel free to contact our customer service department at 209.499.1735 Thank you, JH
Jake
I got an offer from their website, waited a week for them to send me some "shipping kit" it finally arrived, I packed up and shipped my phone. Another week goes by, and I'm told the offer expired and they can no longer accept my phone? No reply on Email. Don't waste your time with Gadget Traders!💩
Response from Gadget TradersApr 24, 2024
Jake, we've stopped offering "Shipping Kits" because customers felt like it delayed the process too long. Thank you for your feedback. JH
Juan R.
This company stole my phone. I sent an iPhone XR for trade in, and after they received it they never sent a check they don’t answer their phone. One time they answered and they told me they had no idea about my phone and hung up on me. DONT send your phone here it’s a scam. It was. Not a false report. My report number is AGT0018 it took me about 3 months to get my phone payed. I had to talk to about 5 people, write a police report to the Modesto police, I wrote a report on c3 FBI internet crimes report and I wrote a report about you guys on the FCC. I have proof of All the reports. At the end you guys payed me because I pushed this a lot but AGAIN! Don’t sell your phone here. They are a terrible business
Response from Gadget TradersApr 24, 2024
Sorry Juan Reyes, but we have no record of you being one of our customers. Please contact our customer service line at 209.499.1735 so we can try to help you with your false claim. Regards, JH