GabrinlReviews of gabrinl.com

I ordered from here because I thought the clothes were made in the USA as stated on their website…” Our factories in South Carolina, USA has been making clothes for many famous brands.”. NOT TRUE! All of the shirts I order had sticker on the bag “MADE IN CHINA”. Not the end of the world but the shirts didn’t fit so I had to start a return. Unfortunately, This has been a complete nightmare. They keep asking if I will accept compensation of $35 to keep the items. Then it went to $75. I paid $158! After going back and forth for over a week, this is what I received today… “ Dear customer: We will refund you USD$75 as compensation, could you keep the order? If you insist on returning, this is the return address: No 47, 107 Sheikh Zayed Rd - Dubai - UAE +852 81990571. “ So much for made in USA and why would I keep something that doesn’t fit! And how you can justify not returning what I paid, minus shipping, which, why isn’t it to South Carolina where your website claims the factories are? Definitely think twice before ordering! I’ll be disputing the WHOLE charge with my credit card company!

Do not buy anything from this company! Gabrinl They will not let you return anything for a refund! They will give you the run around! I did not like the 3 tops that I ordered from them. I did not like the fabric. I spent $120 with them and they bargained to give me a refund of $30 and keep the clothes. Then it was $50 and keep the clothes. I didn’t want the clothes! I wanted a refund! You also have to pay for the return shipping! What a joke this company is for customer service! Just giving you a fair warning before you order!

They offered me $7 and said keep the dress. I am still in negotiations with them to refund this awkwardly made dress. Next I’ll go to PayPal for a full refund. No more shopping out of the USA THESE COMPANIES ARE STEALING OUR MONEY

BUYER BEWARE OF MISLEADING RETURN POLICY: I ordered quite a few dresses in different sizes looking for the perfect one for as a wedding guest. The website stated you have 30 days for returns. When I went to return the dresses that did not fit properly, I got quite the surprise. You cannot make returns unless there is something wrong with the material. I have tried to contact them numerous times and have never received an answer back. This is probably the worst customer service that I have encountered in years. I’m now out close to $300 .

I ordered 2 sweaters on December 10, 2024 for a total of $100, today is April 18, 2025 and I still have not received the sweaters. I emailed on 1/4/25 when I received an email that my package had shipped, however the tracking info said they did not have possession of the package, which I shared with Gabrinl. I was told it was still in transit on the way to the carrier's warehouse. I continued to follow up and email weekly, being told each time to wait one more week. On 4/10/25 I emailed to let them know I still had not received my package and was told there was nothing they could do for me, that I needed to request a refund within 30 days. This company is a scam, don't do business with them. I cannot review the quality of the merchandise because I never received anything for my $100. Here was their last response: Dear customer: NO, you contact us too late. we only accept return  or track order within 30 days, your order is over 4 months, it's overdue, we can't do anything for your order now. Anything we can do for you, Please feel free to contact us -- Best regards Looks to be a scam to me! DO NOT OREDER FROM THIS COMPANY!

Very poor customer service. Offered $14 then $25 for items I wanted to return. They said otherwise I would have to mail them back to Dubai. The clothing is all polyester and probably made in China. Buyer beware!

If I could give the company 0 stars I would. I ordered several items for over $150. They didn’t fit and when I asked for return info they offered me $8 and told me I could keep the garments. I told them I didn’t want the garments I wanted to return them for a refund. After much back and forth they offered me $75 or I would have to pay shipping to Dubai to get a full refund even though their website says free returns. I finally filed a dispute with my credit card company and they were able to get a full refund. I will never order from them again.

If I could give this company half of a star I would. I ordered three dresses. I tried to return them. He offered me five dollars to keep them. The total order cost me $95. The next morning I woke up to a nine dollar offer. I told him that I was gonna report him to the Better Business Bureau. He then told me that I would have to ship them back to Dubai at my own cost.. I looked at the shipping bag it came in. They were from New York one was from California. I would be buyer beware not to mention the fact that the dresses look nothing like the ones I ordered this company is terrible.