G-Force EbikeReviews of g-forcebike.com

I purchased g force t42 bike and the controller was faulty. G force were very poor to communicate with taking extended periods of time to reply. Once they identify the problem, they said a new part would be sent out and I would recieve a tracking number within 48hrs. This was on the 25th of August, today it is the 4th of September and g force have completely ignored multiple e mails from myself asking for a tracking number for the part they have supposedly sent out. On the 1st of September I messaged them to inform them that I will be seeking to take legal action against them. But they have still ignored my attempts to contact them. I am very unhappy with there lack of service and poor quality bike.

"Buyer Beware" I purchased a (1st generation) version T42 Fat Tire Model around year 2021, no issues with bike or console. I then started having issues with screen flicker and charging. Ok, I then attempt to contact customer support to order a replacement battery, paid the over $300.00 and the company sent me the 11.AH "WRONG"  Battery. I need this Battery; E Bike Battery Li-ION Model Y48510G, 48V 10400mah, 365-21-A, 499Wh, 20 122600 02399  I even attached photos. So, within a week I hear nothing back from (CS) and there pops a posting on G-Force site that states that there is "a discontinued battery" for my 1st generation. I'm currently trying to get a full refund for the "wrong battery" thanks G Force (Sarcasm)  BLUF: Please do your research, I now have a $1100.00 paper weight which by the way G Force will not offer up "some form of compensation" other than "Hey you can buy another BIKE from us!!???. There are other reputable companies that are out there, call their Customer Support and above else and ask them thorough questions about their products especially about discontinued Batteries and warranty thereafter wards. Your purchase is good up to the year, or buy an additional battery before this company discontinues your model. No long term support. Customer Service is obviously out sourced out of country and USELESS.  !!!Buyer BEWARE!!! Update:I just received a response from G-Force, on this thread as of 10 Dec 2024 thanking me for this review which will improve the CS experience yet no compensation and 3 years later.....unbelievable.

I bought the G-Force T42 on 6/21/2022 and have had nothing but problems with it...out of the box and brand new the front brake handle and fluid reservoir was leaking and had to be replaced...it took a month to get the parts. My ebike quit working after 4 months and I found the motor controller was bad, the most likely cause was because it wasn't secured properly and was rattling around inside the frame of the ebike. I've been trying to replace it for months the company gives me the run around won't honor the warranty and don't have the part in stock, yet they keep trying to sell me the wrong part, lying to me and saying it will work, which is total BS. I tried to go around G-Force by buying the part from Lishui ( the manufacturer...part #LSW 1866-1MA) but they didn't have it listed because they don't make it anymore. So, it appears G-Force sold me a Ebike with obsolete parts on it...unbelievable and outright dishonest. My brand new T42 is now worthless, thanks to the CCP with their lying and cheating companies. DON'T BUY FROM THIS COMPANY!!! THEY'RE OUT TO BEAT YOU...PERIOD!

My bike got an error code 10 and not a single local bike shop is able to fix the issue. There is no acceleration and is basically unusable. The customer support does not respond and are obviously not english speaking. The phone number on their website is fake and does not work, I've been trying to get help from the manufactures and nothing has happened yet. An absolute nightmare, esspecially because this is my main from of transportation due to a DUI. An absolute nightmare. please stay away from this company, its a rip off. buy american made if you can find one! I had the model ZM by the way.

We bought this bike six weeks ago and it has only worked for one week. My son saved up $1800 for a year to buy an electric bike. It stopped working after the first week and I have been given the runaround for the last five weeks. I have provided pictures, serial number, description and 26 emails to get a simple part sent. Then, they sent me the wrong part that I received in the mail today. Throughout this process I have asked to return the bike several times and nobody has followed through with my request. I’ve been forced to wait for the parts to come in. That is now the wrong part so my son still does not have a bike ride. I am begging you, Do not buy a bike from this company!!! They are a horrible company and you will waste your money and they do not stand behind their products.

They are fraud company and they are selling bad products! They sold me expensive ebike and bike ain't charging only after month of mild usage. They don't allow to post reviews on their site and they don't respond!

Received our bike via FedEx and the box as well as the bike is damaged. We've emailed and called but are unable to get ahold of anyone. Can't belive you spend $2k on an item and they coukd care less. STAY AWAY!!!!

one star is too many for this company. PLEASE READ THE REVIEWS ON HERE, I WOULD RECOMMEND NOT DEAL WITH THIS COMPANY. THE WORST CUSTOMER SERVICE ON THE INTERNET.