FYTOOReviews of fytoo.com

Response from FYTOOJan 11, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you're satisfied with the quality and prescription of your glasses. We understand that efficient shipping and processing are also crucial aspects of your experience. We'll try to shorten the processing time and shipping time in the future, trying to have your next order delivered in a shorter time. We sincerely appreciate your patience and understanding. Your valuable input helps us identify areas for improvement, and we're constantly working to enhance our services. If there's anything else we can do for you or if you have further suggestions, please feel free to reach out. Thanks so much for choosing Fytoo.

Response from FYTOOJan 10, 2024

Thanks for your comment. We're happy for your recognition of our service. We're sorry that due to Christmas, the transit may be a little slower than usual. To better address this issue, we have changed the cooperate express company and made a plan to avoid this issue happening again. We sincerely appreciate your patience for this. Meanwhile, the dimensions of the frames on our website are fixed, which is listed on the frame's details page. You could take it as a reference before you place the order. If you have anything further need us to help with, please contact us again.

Response from FYTOOJan 10, 2024

Thank you for sharing your positive feedback with us! Adjusting to progressive lenses can take some time, and we appreciate your patience in the process. If you have any questions or concerns during this adjustment period, feel free to reach out to our customer support team. We're here to assist you and ensure you have a comfortable experience with your new glasses. We're grateful for your support and the opportunity to serve you. If there's anything else you need or if you have further feedback, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to continuing to provide you with great products and service in the future. Thank you for your support! 👍

Response from FYTOOJan 9, 2024

Thank you very much for your valuable feedback! Fytoo will continue to provide our customers with high-quality eyewear at affordable prices and new styles. We will also keep monitoring the logistics status of each package and promptly urge the logistics company to deliver the package as soon as possible! Thanks again for your love and support for Fytoo!😊️

Response from FYTOOJan 9, 2024

Thank you so much for the high praise! We're really happy that you're satisfied with our glasses! We would appreciate it if you could recommend Fytoo to your friends and family! Thank you again for your love of Fytoo! 😊

Response from FYTOOJan 9, 2024

We are very happy that you are satisfied with our glasses! We would appreciate it if you would recommend Fytoo to your friends and family! Thank you again for your love of Fytoo!

Response from FYTOOJan 8, 2024

Thank you for sharing your experience with us! We're glad to hear that you like the glasses and find them to be a good fit. We'll also try to shorten the processing time and shipping time in the future, trying to have your next order delivered in a shorter time. If you have any further feedback or if there's anything we can do to improve your experience, please let us know. We value your feedback and appreciate your support.

Response from FYTOOJan 8, 2024

Thank you for your positive feedback! We're delighted to hear that you find the frames nice and sturdy and that the lenses meet your expectations. Providing durable and stylish glasses is important to us, and we're glad to have delivered on that. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and hope you continue to enjoy your eyeglasses!