FYTOOReviews of fytoo.com

Response from FYTOOFeb 2, 2024

Thank you for sharing your feedback with us. We're glad to hear that you find the glasses nice. According to our order records, you chose the Frame-Only suite. It will be shipped quickly so the customer can receive it as soon as possible. Your order was shipped when we received your request about adding the prescription lens. We're sorry for this. As a token of our apology, we applied a coupon for you. If there's anything else we can assist you with or if you have further suggestions, please feel free to let us know. Thanks so much for your understanding and support.

Response from FYTOOFeb 2, 2024

Thank you for taking the time to share your feedback with us. We're pleased to hear that you're satisfied with the glasses. We understand the importance of timely shipping. We'll also try to shorten the processing time and shipping time in the future, trying to have your next order delivered in a shorter time. If there's anything specific you would like us to address or if you have further comments, please feel free to reach out. We appreciate your support and thank you for choosing our products.

Response from FYTOOJan 26, 2024

Thank you for your precious feedback and we're deeply sorry for the inconvenience caused. The specific dimensions of the frame are listed on the frame's details page. You can refer to them when placing the order to find the most suitable glasses. If you have trouble adjusting the glasses you received, please feel free to contact our customer service center. Our agent has reached out to you to solve the problem for you. Please kindly check our email in your mailbox or spam folder. Thank you for your understanding and support.

Response from FYTOOJan 18, 2024

Thank you so much for sharing your experience with us! We're delighted to hear that your first purchase from Fytoo exceeded your expectations. We're thrilled that the glasses arrived on time and that you had a positive interaction with our customer service team. Your recommendation means a lot to us! We look forward to serving you again in the future and bringing you a better experience.

Response from FYTOOJan 16, 2024

We are really very happy to see your comments! Whether you have any questions before, during or after the sale, please feel free to contact our customer service center. Our agent will help you solve the problem efficiently at the first time! Thanks again for your support and love for Fytoo! (●'◡'●)

Response from FYTOOJan 12, 2024

We are really very happy to see your comments! Whether you have any questions before, during or after the sale, please feel free to contact our customer service center. Our agent will help you solve the problem efficiently at the first time! Thanks again for your support and love for Fytoo!

Response from FYTOOJan 12, 2024

We are very happy that you are satisfied with our glasses! We would appreciate it if you would recommend Fytoo to your friends and family! Thank you again for your love of Fytoo!

Response from FYTOOJan 11, 2024

We've received your comment. We are happy that other aspects of eyewear fulfill your requirements. But to better assist you in addressing the frame crook issue, our agent has emailed you, please kindly check your email box and spam folder. Thanks for your understanding. We're looking forward to your reply.