Pepe
Very happy with the look of the frame…
Very happy with the look of the frame amd fast delivery. Unfortunately, one of my lenses came in damaged, the reason I didn'tgive a 5 star. Luckily, customer service has been quite helpful and very responsive to my request of a replacement. The new order is still in the works, and expecting to receive the new order soon.
Response from FYTOOFeb 10, 2024
Thank you for sharing your feedback with us. We're glad to hear that you're happy with the look of the frame and that our delivery was fast. We apologize for the inconvenience caused and we appreciate your understanding. Ensuring your satisfaction is our priority, and we're committed to resolving this issue promptly. We're pleased to hear that our customer service team has been helpful and responsive in arranging a replacement for you. If you need any further assistance or have any questions about your new order, please don't hesitate to contact us. We're dedicated to making sure you receive the quality products and service you deserve. Thank you for choosing Fytoo.



